Meghnaa Millicent Joseph Email & Phone Number

Jaipur, Rajasthan, India

Responsible for analysing the impact of change and support the business throughout the Project Transformation. Liaise with product owners and technical developers/architects for solution identification.Ensure the right granularity of user stories by applying techniques in scope of estimation and completion in a single sprint.Manage requirements using Agile.

India

• Lead a team of 300 associates, senior associates, TL & TM's working for Geo Data Operations
• Participate in management & governance discussions with both internal and external stakeholders
• Manage and supervise workflow for optimum utilization of resources and distribution timelines
• Discuss operational issues and Critical to Quality (CTQ) parameters with important stakeholders
• Enhanced standard practices based on engagement learnings & specific client requirements
• Drive process improvement initiatives across processes/workflows

India

• Lead a team of SME’s responsible for accurate and timely processing of invoices for desk and field operations & expense invoices for global projects of $50M per month
• Ensuring productivity & quality targets are met as per the SLA's/metrics
• Created high quality, data driven and well analyzed weekly/monthly information reports/trackers for the customer
• Maintain controls on cost and resources as per the financial components of the project
• POC for internal & external audits, ensuring that the observations are addressed in a timely manner
• Implemented comprehensive quality assurance processes and monitor adherence to these processes from time to time

Hyderabad, Telangana, India

• Transitioned a PO based invoicing process for a large “European Retail”
• IT POC for all the cross functional teams related to the project
• Invoicing & payment processing, reconciliation, vendor management and query resolution
• Supporting audit queries on invoicing
• Streamlined invoice submission process by applying OCR functionality thereby reducing payment TAT
• Management of daily, monthly and annual operational tasks and deliverables

India

• Worked within Genpact for multiple global clients at different capacities with various responsibilities
• Transitioned a global accounts payable Re-engineering project (onsite US & Philippines) of setting up a "Shared Service Center" for invoice processing, escalation handling & vendor management
• Project Manager for WCS-GE, taking care of onshore/offshore projects related to AP Treasury which included forecasting for treasury bank accounts
• Account Manager for Westpac-Australian Bank, taking care of invoice & payment processing for vendors, payroll runs & FX currency payments
• Worked for an Investment Firm Merrill Lynch- MLPFS Futures, MMI, ML&Co Treasury where the work included funding/monitoring of various critical trading desks with global financial services like Lehman Brothers etc. Work.
• Worked for a PLCC- GE process where the responsibility included mentoring/training new joiners to help them come up the learning curve, preparation of various trackers, allocation of work to the team and 100% customer.