• Product Owner of MagCloud.com and the MagCloud iPad application• Define long-term business roadmap with General Manager and Marketing Director• Maintain and prioritize backlog based on feedback collected internally and from customers• Collaborate regularly with design and development teams to plan 3-week sprint cycles• Coordinate testing, marketing and support requirements for the release of new features• Managed the development of a bookmarking feature in the MagCloud iPad app (released July 2013) and a new site header and page structure on MagCloud.com (released Oct 2013)

• Design, test and send monthly HTML email newsletters to MagCloud users via MailChimp• Compose blog posts for the MagCloud Blog on publication design and inspiration via Wordpress• Monitor and interact with customers on social media channels, including Facebook, Twitter and Google+• Produced 7 videos from conception to completion, increasing site traffic from video channels by 600%

• Provided high-level customer support for issues involving PDF design• Led the troubleshooting of color, font and file problems on orders printed with HP Indigo digital presses• Designed publication mockups for potential MagCloud customers• Drove the implementation of a new PDF Autofix feature and improved Help section with software-specific PDF design instructions and templates, decreasing the number of related support cases by 32%

Designed the initial online presence of a bimonthly community magazine to digitally display current and archived issues, updated information on the site as needed. Redesigned and transferred the site to a WordPress platform in July 2013.

Learned the various design and journalistic components involved in magazine production, including brainstorming photo shoots, configuring layout, and editing copy, through participation in the process as the sole intern at a local bimonthly magazine.

• Collaborated with the Creative Director in all stages of the design process, including meeting with clients, putting together mock-ups and proofing final designs• Led the design of a range of projects, including the layout of the Unofficial Guide to Stanford, the design of department websites, and the shirt design for the 2008 Stanford Sixth Man Club