Meg Crosdale Email & Phone Number

Washington, District Of Columbia, US

Austin, Texas, US

Teaching Creative Leadership and Research & Sensemaking courses

Taking on short-term projects. Currently only interested in research & service design projects. Clients include Cerebral (in collaboration with Forthright Consulting), Are You Watching This?!, Springbox, and every company that's given me a full-time job since 2016.

Danville, California, US

• Collaborated with clients to understand needs of the client company & their users — through mixed research methods and product management activities.
• Provide strategic recommendations to clients that lead to better product experiences
• Lead teams of UX Designers & Engineers to create products that meet client needs.(Note: Philosophie was acquired by Infobeans & the name was retired after I left)

Mountain View, California, US

• Lead Design Research & Strategy for SMB Segment, focused on understanding the needs of new and aspiring small business owners, communicating finding to the segment.
• Established research standards and a research repository used by teammates. Empowered non-researchers to run their own surveys or tests.
• Collaborated with product managers & designers to identify opportunity areas and set product vision.

Mountain View, California, US

Austin, TX, US

• Lead the push for stronger research practices & design-driven product development as a way to validate the need for the product, and shape the design earlier in the development process
• Took on leadership role in recruiting, screening, and facilitating research interviews
• Present research findings and design recommendations to stakeholders based on qualitative research methods and evaluation of existing products
• Design and prototype products as a team of one, seeking out feedback and testing with designers and non-designers alike
• Help grow a team of designers capable of taking on all kinds of challenges from research to wireframes to visual designs through recruitment and hiring
• Create and document design processes and standards for collaboration within and outside the design team

Austin, Texas, US

Touched many phases of design at this small, remote UX Design consultancy. Led Design Research, crafted insights and user stories, and travelled to present findings to clients. Used illustrations, diagrams to understand and investigate what we heard in research, and built wireframes to investigate new opportunities.

Austin, Texas, US

Austin, Texas, US

Managed day-to-day operations of Summer Arts Adventure camp at the Dougherty Arts Center. Led and evaluated a team of 20 instructors in creating a safe, educational environment for children ages 5-6. Taught art lessons that fostered creative concepts and encouraged innovative thinking to students ages 5-12. Culture and Arts Education Specialist (2014).

US

Supported all historic photographic process workshops taught in the conservation department at George Eastman Museum. Assisted with private tutorials at the Scully & Osterman Studio. Taught photography and video classes to children ages 7-12. Researched historic photographic processes, worked with students to perfect their techniques, led direct marketing.

Chicago, IL, US

Supervised AmeriCorps members across Texas who worked with people with disabilities. Monitored social media outlets and web forums. Worked with SXSW to improve accessibility of the festival. Edited and captioned videos. Planned and promoted fundraising events by finding sponsors, donors, and venues.

Alfred, NY, US

Solved software and hardware issues in-person and over the phone. Developed training sessions for new employees. Supervised and evaluated a team of student workers in technical support and customer service. Director of Students for Technical Assistance (2008-2010). Tier 2 Technician (2008-2010). Helpdesk Manager (Fall 2008). Helpdesk (2007-2010)

Interaction Design & Social Entrepreneurship

Bfa, Photography, Illustration