Meg Knodl, Pmp, A-Csm Email & Phone Number

Minneapolis, Minnesota, United States

Worked on IT Security projects, planning and facilitation for IT Operations.

Minneapolis, Mn, United States

Lead three scrum teams of four IT Developers in LeSS style scrum. Coach and facilitate team in process, presentation and organizational awareness. Create the structure and space for team to succeed. Champion customer engagement and continuous improvement.

Minneapolis, Mn

Coordinated countywide Facilitation Network of 400 professionals. Earned certification in ToP Methods from the ICA (October 2019). Lead groups from two to two hundred in better meetings for better outcomes. Designed and led the facilitation of strategic planning, action planning, design thinking, difficult conversations, project prioritization, journey mapping, and consensus building.

Hennepin County

Joined the Center of Innovation and Excellence in an 18 month mobility assignment. Developed skills in the areas of continuous improvement, innovative problem solving, risk management, program research and analysis, and facilitation.

Minneapolis, Mn

Coordinate social media efforts for Hennepin County- creating guidelines and standards, working with departmental designees, and monitoring and measuring success. Live tweet HC Board Meetings and events. Post news stories to website, craft news releases for events and gallery, learning photography. Online community manager for Hennepin County social media accounts.

Minnetonka, Mn

Curated news and editorial content for the Library's online presence. On mobility assignment Wednesdays with Hennepin County Public Affairs to develop social media strategy.

Managed social software guidelines and applications for library system. Supervised two full-time software trainers who write and teach basic computer curriculum in eight libraries. Coordinated bibliographic instruction offered throughout the system. Co-coordinated Electronic Resource User Group meetings for librarian staff.

Developed a long-term plan for library service, communicated with internal stakeholders, and developed building programs for capital projects.

Coordinated redesign of award-winning TeenLinks Website using Dreamweaver. Designed supported and managed MS Access and SQL databases. Advised and met monthly with fourteen member teen advisory board, Teens Online. Developed library’s MySpace page. Facilitated annual reader’s advisory booklist process. Researched, tested, and selected assistive software for customers with disabilities. Trained staff and maintained Web information. Met with MELSA Assistive Technology group and Library Advisory Group for the Deaf and Hard of Hearing regularly.

Trained over 300 staff members in a classroom setting to use new Cisco VOIP telephones. Trained staff in classroom and one-on-one in MS Access and Excel. Staffed Computer Lab for public supporting MS Word, PowerPoint, Excel, Access, as well as scanners. Maintained computers, printers, copiers, and databases for library. Completed lead worker functions including paperwork and counting cash deposits, emptying coin machines, and working at the circulation desk.

Minneapolis And St. Paul

Loved working with CoCo to develop programming and information services. Took Wednesdays off for the summer to cowork and work with CoCoMSP.

Planned, coordinated and conducted both in-center and client-site training. Provided training in over 30 different computer software and internet courses to groups of 10 to 24 adult learners. Assisted sales team in determining client needs and designing solutions. Maintained average score of 9.7/10.0 in client approval ratings. Received Trainer of the Month Award for both February 2001 and April 2001.

B.A., M.S., French, Higher Ed. Student Affairs Admin.

Activities and Societies: Union Board Director, Board of Aeons President

Rotary Youth Exchange, Seconde

Activities and Societies: Rotary Youth Exchange Student

M.L.I.S., Library Science