Director Of Client Experience
Current
Oct 2023 - Present
AeroLeads people directory · profile
Megan Lackey Email & Phone Number
Director of Client Experience, Grip
at
Grip
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Client Experience, Grip
Location
Fort Lauderdale, Florida, United States
Who is Megan Lackey? Overview
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Quick answer
Megan Lackey is listed as Director of Client Experience, Grip at Grip, based in Fort Lauderdale, Florida, United States. AeroLeads shows a matched LinkedIn profile for Megan Lackey.
Megan Lackey previously worked as Director of Client Experience at Grip and Director of Client Experience at Shipmonk. Megan Lackey holds Bachelor Of Arts (B.A.) from Florida Atlantic University.
Company email context
Email format at Grip
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Grip
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Profile bio
About Megan Lackey
Hi there! I am a dedicated professional with 10+ years of experience in e-commerce fulfillment, logistics, and client experience. I have a strong track record of creating customer-centric environments, resolving complex issues, and leading teams. I possess a history of conceptualizing, developing, and delivering creative account management and scale-up strategies to support future growth objectives and the core mission of the organization. My skills contribute to increased customer satisfaction, brand loyalty, and retention. Looking forward to connecting with like-minded professionals.
Current workplace
Megan Lackey's current company
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7 roles · 20 years
Megan Lackey work experience
A career timeline built from the work history available for this profile.
Director Of Client Experience
As the Director of Client Experience at Shipmonk (3PL services), I focus on client success and retention, team training and development, reviews and assessments as well as KPI compliance to drive company performance and progress. Along with it, I actively collaborate with sales, marketing, finance, and executive units to accomplish company-wide goals and.
Nov 2021 - Oct 2023
Senior Project Manager
May 2021 - Nov 2021
Director Of Operations
As the Director of Operations, I oversaw retail and production operations, including staffing, order fulfillment, equipment maintenance, and inventory management to drive operational efficiency and effectiveness. To enable the achievement of strategic production goals, I established and articulately communicated objectives to the production team. Managed.
Apr 2014 - Jun 2021
Director Of Purchasing And Customer Experience
Within this role, I led and improved strategic product procurement by frequently partnering with the product development unit. Moreover, I identified potential revenue streams and emerging market trends by conducting competitive research and organizing trade shows. Along with it, I formulated and executed cost-efficient monitoring and replenishment.
Apr 2014 - Jan 2017
E-Commerce Business Manager
I identified and captured numerous profitable client accounts by leveraging expertise in business-to-business sales coupled with unparalleled customer service delivery.Some of my key accomplishments within this role include:- Known for heading the entire e-commerce landscape for a renowned novelty pet product enterprise.- Maximized brand visibility and.
Sep 2013 - Apr 2014
Sales Leader
Provided excellent customer assistance to enhance the customer’s shopping experience while also maximizing the company’s sales. Recognized as the Associate of the Quarter in Spring 2013 and Summer 2011.
2006 - Sep 2013
1 education record
Megan Lackey education
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Florida Atlantic University
FAQ
Frequently asked questions about Megan Lackey
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What company does Megan Lackey work for?
Megan Lackey works for Grip.
What is Megan Lackey's role at Grip?
Megan Lackey is listed as Director of Client Experience, Grip at Grip.
Where is Megan Lackey based?
Megan Lackey is based in Fort Lauderdale, Florida, United States while working with Grip.
What companies has Megan Lackey worked for?
Megan Lackey has worked for Grip, Shipmonk, Brandstar, Myphoto.Com, and Bio Bubble Pets Llc.
How can I contact Megan Lackey?
You can use AeroLeads to view verified contact signals for Megan Lackey at Grip, including work email, phone, and LinkedIn data when available.
What schools did Megan Lackey attend?
Megan Lackey holds Bachelor Of Arts (B.A.) from Florida Atlantic University.
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