Meghan Kelly Email and Phone Number
Meghan Kelly is a Statewide Program Manager at Arkansas Department of Transformation and Shared Services. They is proficient in German and Spanish. Colleagues describe them as "I highly recommend Meghan Kelly to any team that is fortunate enough to consider her. It was an absolute privilege to work with Meghan at the Museum of Discovery. She is a direct but compassionate leader, a dynamic and engaging educator, and a highly imaginative and innovative thinker that helped every person on her team create educational experiences that are beloved both by staff and by our guests." and "If you are seeking someone for a senior position and you want someone who is smart, hardworking, a problem solver, and with fantastic people skills, Meghan is who you are looking for. I had the privilege of supervising her for the final 18 months of her stellar tenure at Museum of Discovery. (I also was on the small team who interviewed and hired her. I didn't think we could get her, but luckily we did!) Meghan is an educator at heart, and by trade, but she also would be excellent in a training role or any higher-level position that is customer-facing. She developed an engaging customer service training for all staff at the museum, and it was the best we had in my 12 years as CEO. Meghan is one of those people I'd simply say this about: If you get a chance to hire her, hire her. And then figure out all the ways she can help you once she's on board."
Arkansas Department Of Transformation And Shared Services
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Statewide Program ManagerArkansas Department Of Transformation And Shared ServicesCabot, Ar, Us
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Director Of Museum ExperiencesMuseum Of Discovery Sep 2022 - Dec 2024Little Rock, Arkansas, United StatesAs the Director of Museum Experiences, I was responsible for delivering exceptional guest experiences by overseeing educational and interactive initiatives within the museum. I managed staff recruitment, training, and development to ensure service excellence, safety, and inclusivity. I integrated diversity, equity, and inclusion (DE&I) strategies into the museum’s practices by collaborating with the senior management team to establish protocols that assisted staff and guests with special needs and ensured compliance with the Americans with Disabilities Act (ADA). Key responsibilities included planning events, supervising all public areas of the museum, overseeing the animal care facility, and developing dynamic programs to enhance guest engagement. I collaborated across departments to maintain high-quality exhibits and balanced budgets and resolved guest concerns while fostering a welcoming, inclusive environment. During my tenure, I created the Guest Experience department, developed and implemented a comprehensive guest service framework, expanded the animal ambassador collection, designed exhibits for four new permanent galleries, and built a passionate and high-achieving team. -
Guest Experience ManagerMuseum Of Discovery Aug 2021 - Sep 2022Little Rock, Arkansas, United StatesI was responsible for ensuring guests had exceptional and educational experiences during their visits by overseeing various aspects of guest engagement and satisfaction. My role included supervising and training guest services staff, scheduling shifts for peak times, and coordinating with maintenance and exhibit teams to ensure facilities were safe and well-maintained. I collected and analyzed visitor feedback to identify improvements, planned special events and programs, and collaborated with educators and community partners to create inclusive and meaningful experiences. Additionally, I handled guest concerns, emergencies, and accessibility needs while managing budgets and aligning guest experience efforts with the museum’s mission. Key accomplishments included creating the Guest Experience department, developing a new volunteer program, hiring the first full-time Volunteer Coordinator, leading the team through the museum's reopening after a catastrophic flood in 2021, and implementing the E&E method of guest service to enhance overall experiences and engagement.
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K-5Th Steam SpecialistRockford Public Schools Aug 2019 - Jun 2021Rockford, Illinois, United StatesAs an elementary STEAM teacher incorporating LEGO Education, I designed and delivered hands-on, project-based lessons that fostered creativity, critical thinking, and student collaboration. Using LEGO Education tools, I engaged students in exploring STEAM concepts such as engineering, coding, and robotics, encouraging problem-solving through interactive activities. I aligned lessons with curriculum standards, integrated cross-disciplinary connections, and tailored instruction to meet diverse learning needs. Additionally, I coached the after-school LEGO robotics team, guiding students in building and programming robots for competitions, further developing their teamwork and technical skills. Creating an engaging classroom environment inspired curiosity and a love for STEM while building students' foundational skills for future success. -
Bilingual Education Specialist & Scout CoordinatorDiscovery Center Museum Jun 2014 - Aug 2019Rockford, Illinois AreaAs an Education Specialist at Discovery Center Museum, I was part of a four-person team responsible for developing and overseeing the educational content for the museum's programs, classes, special events, outreach initiatives, teacher workshops, and exhibits. I was personally responsible for all Spanish programming, early childhood programs in partnership with Head Start, and I worked closely with area Boy Scout and Girl Scout councils to fulfill program requirements and offer new and valuable experiences for scouts.
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Outreach EducatorDiscovery Center Museum Sep 2006 - Jun 2014Rockford, Illinois AreaFrom 2006 to 2011, I held various roles within the After School Achievement Program (ASAP), a 21st Century grant-funded program of Discovery Center Museum, focusing on tutoring, curriculum delivery, and program management. I began as a Group Leader at Gregory Elementary, teaching math, reading, art, and science to 5th graders. Later, I served as Activity Director at Spring Creek Elementary, primarily working with bilingual 3rd-5th graders, and then as Recreation Director at Nashold Elementary while leading a bilingual 5th-grade group. In 2010, I became the curriculum coordinator for seven Discovery Center schools, overseeing curriculum development, supply management, scheduling, and communication between schools and the museum. Additionally, I worked extensively with scout groups, teaching badge workshops and hosting camp-ins.
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Spanish TeacherMontessori Private Academy Jun 2013 - Jun 2014Rockford, Illinois AreaAs a PreK through 8th-grade Spanish teacher at Montessori Private Academy, I designed and implemented an immersive language curriculum that aligned with Montessori principles. I created engaging, hands-on activities to develop students' proficiency in listening, speaking, reading, and writing in Spanish. My role included tailoring lessons to meet students' developmental stages across age groups, fostering cultural awareness through integrating music, art, and traditions from Spanish-speaking countries, and collaborating with other educators to support interdisciplinary learning. Additionally, I encouraged independence and curiosity, empowering students to take ownership of their language-learning journey.
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Program SpecialistGirl Scouts Of Northern Illinois Sep 2011 - Sep 2012Freeport, IllinoisI collaborated with the Membership and Volunteer Services staff to develop strategies for recruiting and retaining girls and adult volunteers. Leveraging my deep understanding of the Girl Scout Leadership Experience and national program curricula, I enriched and customized offerings with local resources. I prioritized financial literacy by utilizing community and national tools, including planning the first annual council-wide Cookie Kick-off in December 2011, which taught financial skills to over 700 participants. I worked closely with council leadership to celebrate Girl Scouts' 100th anniversary in 2012, "The Year of the Girl," through special events and initiatives. Additionally, I oversaw and approved Bronze, Silver, and Gold Awards, collaborating with a volunteer committee to support girls in achieving the highest honors in our council. -
Spanish TeacherDiscovery Language Feb 2011 - May 2011Rockton, IllinoisUsing the provided core curriculum, I taught hands-on, child-led kindergarten Spanish with fantastic results. My students communicated in the target language from the first class on.
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Spanish TeacherMontessori Learning Path Apr 2010 - May 2011Rockford, Illinois AreaI taught preschool Spanish to four classes once a week. I planned fun, creative lesson plans that focused on music, movement and varied language use opportunities. My teaching ideology is simple: if it is interesting, it will inspire curiosity to learn more. My goal is to always find ways to make learning interesting for my students.
Meghan Kelly Education Details
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Public Administration -
Spanish -
General Education -
Hononegah High SchoolDiploma
Frequently Asked Questions about Meghan Kelly
What company does Meghan Kelly work for?
Meghan Kelly works for Arkansas Department Of Transformation And Shared Services
What is Meghan Kelly's role at the current company?
Meghan Kelly's current role is Statewide Program Manager.
What schools did Meghan Kelly attend?
Meghan Kelly attended University Of Illinois Springfield, Dominican University, Northern Illinois University, Rock Valley College, Hononegah High School.
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Meghan Kelly
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Meghan Kelly
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