Meg Meiners Email & Phone Number

Baltimore, Maryland Area

-Handles inbound calls from caretakers in a queue setting-Triages accounts during inbound calls for their immediate needs-Reviews thousands of pages of academic documents for the required information-Makes on-the-spot decisions about the placement of hundreds of students into classes at all grade levels-Learns the intricacies of the Connexus system-Supports my peers in a collaborative environment-Gives feedback to peers when issues arise

Plano, Tx And Remote

-Researched and updated cybersecurity content for the product OnGuard-Edited, proofread, and storyboarded training materials for the product OnGuard-Edited, proofread, and storyboarded training materials for the product LegalMind-Assembled training materials in Adobe Acrobat-Connected video captions to training materials in Adobe Captivate-Assisted in rebranding materials

Provo, Utah Area

- Edited an article for publication- Evaluated submissions for acceptance- Assisted in the design portion using Adobe InDesign

Provo, Utah Area

- Edited the book, "Utah's Official Civil War Records" by Dr. Kenneth Alford, for publication- Edited 200 pages, included historical nonfiction, appendices, and glossaries.

Charleston, South Carolina Area

- Managed the route scheduling of 20 sales representatives and service technicians- Communicated with customers over the phone about their accounts- Rescheduled services for customers- Developed a system to track accounts

Provo, Utah Area

- Coordinated with two other teaching assistants to grade written exams and essays for 60 students- Coached students in exam preparation with review sessions- Managed student grades in the online gradebook- Lectured during class when the professor was ill- Held office hours to tutor struggling students

Bachelor Of Arts (B.A.) (August 2016), English Language And Literature, General

Activities and Societies: BYU Barbershop Club (3 years), Honors Society (5 years), University Band (3 years, 3 instruments), University.

Graduated With Honors

Activities and Societies: Marching Band (Leadership Team), Choir, Academic Decathlon, Musicals, Graphic Design