Collectivity is a consulting cooperative that helps organizations build operational capacity to accelerate mission, and effectively collaborate to deliver impact. My work includes:- Compiling secondary research regarding target audiences of prospective educators for a 3-year marketing project aimed at improving the pipeline of teachers of color in Minnesota.- Enhancing the long-term success of the project by creating organizational tools for project planning and client-facing planning… Show more Collectivity is a consulting cooperative that helps organizations build operational capacity to accelerate mission, and effectively collaborate to deliver impact. My work includes:- Compiling secondary research regarding target audiences of prospective educators for a 3-year marketing project aimed at improving the pipeline of teachers of color in Minnesota.- Enhancing the long-term success of the project by creating organizational tools for project planning and client-facing planning documents as well as monitoring our project management platform, Asana.- Driving performance improvement by developing an employee handbook and a standard operating procedures wiki. Show less

I managed a 26-person volunteer team in planning a major charity auction event, raising over $40K for InnerCity Tennis. I led the silent auction committee to solicit in-kind donations worth over $20K from local businesses and managed logistics for the display and delivery of these items online and in person. I also designed marketing materials and led the marketing committee to sell 250 tickets for first in-person event since 2020.

Completed several projects including:- Investigated emerging opportunities for partnerships in payments and Banking as a Service worth $10M in deposits and presented results and recommendations to senior management.- Assessed competitive market positioning of 4 community banks with Fintech programs and presented results to senior management.- Evaluated product introduction process and created a cross-functional process checklist that will provide business managers with clarity and… Show more Completed several projects including:- Investigated emerging opportunities for partnerships in payments and Banking as a Service worth $10M in deposits and presented results and recommendations to senior management.- Assessed competitive market positioning of 4 community banks with Fintech programs and presented results to senior management.- Evaluated product introduction process and created a cross-functional process checklist that will provide business managers with clarity and direction for future process improvements.- Analyzed customer consumption of payroll advance loan product over a 3-year period and identified trends in customer acquisition and retention to inform strategy discussions with 3rd party partner. Show less

I served as the first point of contact for over 900 customers, ensuring excellence in sales, customer service, and distribution activities for $1.75M in sales annually. After the initial COVID-19 shutdown, lead the preparedness planning and monitoring for a safe return to work. To maximize operational efficiency, I managed the warehouse design for a 3800 sq ft space for 1500 product lines and monitored inventory to ensure accuracy and availability. I also improved the marketability of… Show more I served as the first point of contact for over 900 customers, ensuring excellence in sales, customer service, and distribution activities for $1.75M in sales annually. After the initial COVID-19 shutdown, lead the preparedness planning and monitoring for a safe return to work. To maximize operational efficiency, I managed the warehouse design for a 3800 sq ft space for 1500 product lines and monitored inventory to ensure accuracy and availability. I also improved the marketability of signature products to major retailers by evaluating the feasibility, identifying best practices, and developing process to assign universal product codes. Show less

I received the 2017 Steve Lepinski Leadership Award for my work in equity and inclusion and process improvement. This included co-designing and administering a 2-day diversity and inclusion training for 30 incoming staff. I also more than doubled the capacity of the medical records department to support client care coordination by streamlining our records release system. Through measures like this, I increased clinicians’ available billable hours by working cross-functionally to improve… Show more I received the 2017 Steve Lepinski Leadership Award for my work in equity and inclusion and process improvement. This included co-designing and administering a 2-day diversity and inclusion training for 30 incoming staff. I also more than doubled the capacity of the medical records department to support client care coordination by streamlining our records release system. Through measures like this, I increased clinicians’ available billable hours by working cross-functionally to improve administrative efficiency, including streamlining the new client intake process, increasing scheduling support for clinicians, and advising on the transition to new electronic health record system. Show less

I oversaw a long-term project to evaluate services for East African clients and presented recommendations for culturally responsive menu and service improvements.

The St. Joseph Worker Program empowers women committed to social change to respond to the needs of the times. While committing to a year of service, St. Joseph Workers grow in the areas of justice, leadership, spirituality, and living simply in an intentional community.