» Researched, evaluated and implemented Customer Relationship Manager structure and organization resulting in providing clear actionable data.» Built and defined territories for marketing efforts shared across marketing department.» Created a cohesive brand standards and guidelines strengthening the IPS brand across all touch points.» Supports our various locations with county driven marketing efforts driving new leads and increasing revenue.» Administered monthly surveys recording patient satisfaction and incentive program for patient feedback reporting to CEO.» Increased number of referring offices by 385%.» Organized, planned and executed marketing events to facilitate growth and knowledge of all programs.» Created reoccurring marketing program for new and established referring offices.

» Responsible for daily operation of warehouse and inventory management for a golf equipment company including but not limited to processing orders, shipping, forecasting, and coordinating factory production opportunities and updates» Optimizing technology in every facet of standard operating procedures, identifying and resolving work-flow issues by finding solutions.» Lead and assist in production of all supporting roles including but not limited to product graphics, logos and merchandise design, website maintenance, search engine optimization and promotional print pieces.Key Achievements» Increased Shipping revenue by 4500%.» Designed logo and complete brand identity for the product launch in 2021 generating over a million dollars.» Maintained all accounts and increased revenue from assigned accounts up to 120%.

» Responsible for production management and scheduling for a small but innovative design firm.» Partners closely with all teams on project planning, execution and production phases making sure objectives and guidelines are met and followed.» Develops and produces photographic, typographic and graphic elements adhering to client brand across all platforms» Schedules and leads meetings ranging from weekly status updates, project briefings, creative reviews, external vendors and clients.Key Achievements» Amplified and expanded reach of an annual benefit, generating record breaking donations profiting local school.» Designed logo and complete brand identity for an elite sports education program and local woodworker.» Revitalized and streamlined marketing outreach for pool company located in Maryland.

» Created new paperless, Eco-friendly, cost-efficient system for the intake, filtration, assessment, and scheduling of new patients, which saved upwards of $5,000 per year.» Trained new employees on the use of the Electronic Medical Records system, and the verification and analysis insurance policies, providing communications, training and technical support throughout the process.» Coordinated multiple office functions that focused on computerized scheduling, billing, patient records, data management and payment plans with demonstrated knowledge of insurance carriers.Key Achievements» Core member for the launch and development of the first Ketamine Infusion Clinic in North Carolina» Organized, Planned and executed Yoga Marketing events to facilitate growth and knowledge of the program.» Designed and published employee monthly newsletter, education, and marketing materials for yoga team that aid in the continued growth and expansion of their unique company.