Customer Success Manager And Co-Founder
CurrentAs Co-Founder and Customer Success Manager at Newf Technology, LLC, I focus on delivering personalized IT solutions to individuals and small businesses. My role bridges my passion for education and my expertise in understanding client needs. I ensure that each client’s journey with Newf Technology is seamless, from onboarding to long-term support. I manage client relationships, oversee customer satisfaction, and work closely with the team to continuously refine our services based on feedback. My background as a Pre-K educator enables me to approach challenges with patience, communication, and a deep commitment to client success, ensuring that even the most tech-averse clients feel supported and confident in their digital lives.