Meg Wright Email & Phone Number

Chicago, IL, US

Purchase, NY, US

Purchase, NY, US

Purchase, NY, US

Purchase, NY, US

Purchase, NY, US

Mountain View, CA, US

Chicago, Illinois, US

• Leader on the Client Services Team, accountable for managing and developing employees
• Determine staffing for current employees and interview candidates
• Identify and drive tactical initiatives to improve productivity, client satisfaction, and process improvements
• Responsible for Open Enrollment Governance for 180 clients
• Leader of the ACA team who helps client teams submit 1094 & 1095 data to the IRS and employees
• Identify and guide training activities to develop team members across the Client Services Team

Chicago, Illinois, US

• Manage and develop a group of analysts.
• Determine staffing and work with recruiting by interviewing candidates.
• Lead multiple mid and large market clients and manage assigned client team, including balancing workloads to ensure success.
• Run project plans and delegate work to help develop team member’s growth.
• Member of the ACA team who helps client teams submit 1094 & 1095 data to the IRS and employees.
• Assist in the enhancement of project plans and practices to ensure the most efficient route is utilized.

Chicago, Illinois, US

• Lead multiple mid and large market clients and manage assigned client team, including balancing workloads to ensure success.
• Delegate work to help develop team member’s growth.
• Coaching Analyst and Account Managers and leading interns through their life cycle at bswift.
• Serve as an escalation point for client system issues.
• Identify additional opportunities for current clients within new and existing bswift functionality.
• Participate in finalist meetings as a representative of the ongoing team.

Chicago, Illinois, US

• Manage multiple mid and large market clients on an ongoing basis.
• Manage project plans for multiple clients through open enrollment and new service implementations.
• Work with EDI to update and create new vendor files when necessary.
• Educate clients on new functionality with each release.
• Lead client calls and maintain ongoing open items logs.
• Point of contact for system questions and issues.

North Mankato, MN, US

• Maintain and enhance client relationships at various levels of management within new and existing clients.
• Implement and manage new products and services for existing and new clients.
• Identify new business opportunities and look for ways to add services in order to expand/deepen relationship and increase revenue.
• Research client requests with proper internal resources and create proposals for new services.
• Ensure that issues have been resolved to the satisfaction of the client.
• Complete and verify all client billing monthly.

North Mankato, MN, US

• Communicate with current and potential customers while enhancing the relationship. Work through any issues that arise while helping to determine the best solution for the customer.
• Assist in the implementation of new business for both current and new customers.
• Consult with current customers to determine solutions for their challenges/issues with our current capabilities and/or work internally to develop the capabilities necessary.
• Bring the appropriate teams together internally to plan bringing on additional work from current and/or new customers.
• Process and complete monthly billing of current customers.

Hartford, CT, US

• Provide support for group sales office as well as all clients with concerns and/or escalated issues.
• Manage multiple accounts while working in a team atmosphere.
• Manage proposal process, gather data, ensure accurate tracking mechanisms are utilized and updated, prepare proposal and finalist presentation materials.
• Develop a strong relationship with the client and broker to ensure a positive rapport going forward.
• Maintain and manage over 200 accounts while attending to potential clients.
• Identify opportunities regarding current and potential clients.

Hartford, CT, US

• Process Family and Medical leave for multiple companies while adhering to Federal, State and company guidelines.
• Effectively facilitate and manage a caseload of over 300 claimants while assisting others.
• Mentor and train new employee as well as quality checking their work

Ba, Psychology

Education record