Mehak Mathur Email & Phone Number

As an SAP Assistant Manager - HR and Customer Excellence, I played a pivotal role in managing various aspects of human resources while also ensuring exceptional customer excellence. My responsibilities extended beyond traditional HR functions, including client interaction, negotiation, and document verification. I facilitated the onboarding process for new employees, meticulously verifying documents and guiding them through the necessary paperwork. Additionally, I created comprehensive profiles in the required format for each employee, capturing their skills, experiences, and career aspirations.In customer excellence, I engaged in client interactions all over the geography, addressing inquiries, and resolving concerns professionally and efficiently. Strive to reach mutually beneficial agreements and foster strong client relationships. Moreover, I organized training sessions to enhance employee skills and knowledge, aligning with HR and customer Excellence objectives.My experience in content writing and user research complemented these responsibilities, enabling me to craft engaging content and understand user needs effectively. Overall, my multifaceted role allowed me to contribute significantly to organizational growth by prioritizing both employee satisfaction and customer success.

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  Delhi Metropolitan Education College

  Business Administration And Management, General