Mehakdeep K.

Mehakdeep K. Email and Phone Number

Customer Service Representative @ La Maison Simons
Halifax Regional Municipality, NS, CA
Mehakdeep K.'s Location
Brampton, Ontario, Canada, Canada
About Mehakdeep K.

Passionate and meticulous QA Tester with a solid understanding of software testing principles. Excited to utilize my expertise in Manual Testing, test case creation, and defect tracking to guarantee the delivery of top-notch products. Dedicated to ongoing learning and development in the quality assurance domain. Functional Skills:-Test Strategy and Planning, Defect Management. -Test automation, API testing using Postman tools, and manual testing.- Agile and Scrum Methodologies.-Test management and reporting using JIRA, Test Link.-Regression and Functional Testing.-Strong understanding of SDLC & STLC.Tools and Technologies:-Programming Languages: Basics of JAVA, JavaScript, Python, and typescript.-API Testing: Postman.Strength: - Quickly grasp new technologies and Tools.- Effective communication.-Creative thinking and the capability to turn ideas into practical solutions.

Mehakdeep K.'s Current Company Details
La Maison Simons

La Maison Simons

View
Customer Service Representative
Halifax Regional Municipality, NS, CA
Website:
simons.ca
Employees:
1415
Mehakdeep K. Work Experience Details
  • La Maison Simons
    Customer Service Representative
    La Maison Simons
    Halifax Regional Municipality, Ns, Ca
  • Banking Lab
    Quality Assurance Assistant
    Banking Lab Sep 2024 - Present
    Toronto, Ontario, Canada
    1. Participate in requirement analysis and create test plans, cases, scripts, and data.2. Execute GUI functional, regression, acceptance (UAT), end-to-end, and API testing using Postman. 3. Log, track, and manage defects using Jira,4. Write clear and concise defect reports to advocate for the customers and managers to understand business functions and needs.5. Functional testing: verifying that the app’s features, such as login, registration, and payment, worked as intended.6. Compatibility Testing: ensuring the app functions properly on various devices (e.g., iPhones, Android phones, tablets) and operating systems (iOS, Android).
  • Reliable Parts Ltd.
    Logistics Coordinator
    Reliable Parts Ltd. Sep 2023 - Aug 2024
    Mississauga, Ontario, Canada
    1. communicate with brokers, carriers, and customers to resolve any discrepancies directly and organize logistics activities such as obtaining shipping rates, and negotiating with logistics service providers. 2. verifying and troubleshooting any issues in shipping or customs documentation including, but not limited to POD, BOL, and carrier confirmation. 3. Ensuring the deliveries of goods on a timely basis and handling customer complaints/returns. Processing import/export shipping & returns shipping including documentation. 4. General duties including inbound/outbound queries of import and export, processing orders, service, and sales purchase. 5. Provide customer service, data entry, raising invoices, handling Queries & Quotations, logging Emails, and Scanning documents.
  • Ingram Micro
    Material Handler
    Ingram Micro Apr 2022 - May 2023
    Mississauga, Ontario, Canada
    1. Material Handler: Efficiently transferred raw materials, work in process, and components to designated storage areas, ensuring proper FIFO and stack height restrictions were maintained. 2. Quality Control: Conducted regular FIFO and shelf life audits to identify and address any violations, communicating issues to supervisors promptly. 3. Safety Compliance: Ensured trailers were securely fastened before loading or unloading materials, and maintained a safe and organized work environment through daily housekeeping activities. 4. Utilized overflow areas when necessary and maintained a steady flow of materials to assembly areas. Verified the accuracy of inbound/outbound shipments and receipts, promptly reporting discrepancies to the material department.
  • Legacy Supply Chain Logistics
    Customer Service Representative
    Legacy Supply Chain Logistics Nov 2021 - Mar 2022
    Brampton, Ontario, Canada
    • Interacting with clients and promptly and professionally answering their questions (by phone or email).• Provide regular updates to customers on the status of each order as needed and address any freight problems specific to them. • Enter data precisely and produce a variety of reports for internal and external usage. Arranging times for drivers to be picked up and delivered.• Follow the steps laid out for processing bills. Assists the other team members in offering the best transportation service solutions by working together.

Mehakdeep K. Education Details

Frequently Asked Questions about Mehakdeep K.

What company does Mehakdeep K. work for?

Mehakdeep K. works for La Maison Simons

What is Mehakdeep K.'s role at the current company?

Mehakdeep K.'s current role is Customer Service Representative.

What schools did Mehakdeep K. attend?

Mehakdeep K. attended Loyalist College.

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