Mehak Sablok Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

As a skilled Network Operations Center (NOC) professional with a strong engineering background, I excel in maintaining and optimizing network systems for peak performance and reliability.I analyze and diagnose complex issues, taking a proactive approach to monitor network infrastructure and implement improvements. My hands-on experience includes installing, configuring, and maintaining networks, software, servers, and workstations.Ensuring accurate network inventory and clear instructions for fault diagnosis and resolution. I possess a keen eye for monitoring network traffic and capacity, ensuring optimal performance and integrity.With my engineering expertise, problem-solving skills, and commitment to delivering high-quality network services, I am a valuable asset in optimizing network performance and ensuring seamless operations in the NOC environment.

Sydney, New South Wales, Australia

As a Product Engineer at Aiphone, I had the privilege of implementing engineering principles to ensure our products complied with local regulations and industry standards. In my role, I successfully managed tasks related to repair processes, product inventory, and technical documentation. This included creating comprehensive specifications, wiring diagrams, troubleshooting guides, and operation manuals for our industrial telecom devices. Additionally, I developed test structures and procedures for evaluating electronic components, circuits, and systems to facilitate efficient repair and maintenance.Being part of the technical support team, I played a crucial role in addressing technical calls for troubleshooting and diligently logging cases to document diagnosis and resolution activities. This not only optimized future product performance but also ensured customer satisfaction.Collaborating closely with the team of Engineers in Japan, I actively worked out on product performance and testing. This involved evaluating the need for updates, upgrades, preventive maintenance, and new system implementations. I conducted thorough testing and research to evaluate the functionality of network systems for full IP-based intercom equipment, following established protocols specific to the Australian and New Zealand markets.Moreover, I acted as the point of contact for installers, providing expert assistance in product configuration and installations. My prompt response and technical guidance ensured seamless operations and customer satisfaction.During my tenure at Aiphone, I played a pivotal role in ensuring compliance, optimizing product performance, and delivering exceptional technical support and assistance. It was a rewarding experience contributing to the success of the company and serving our valued customers.

Sydney, New South Wales, Australia

I played a crucial role in ensuring the accuracy and compliance of financial data. I maintained an updated general ledger of accounts, meeting internal and external audit requirements. My responsibilities included preparing monthly reports for payments, account reconciliations, and financial statements. I also assisted cashiers with processing customer payments, documenting orders, and managing customer deliveries to ensure maximum satisfaction.To drive operational efficiency, I identified process improvements and presented them to management for approval. These initiatives resulted in reduced expenses and streamlined operations. I effectively communicated and resolved disputes with clients regarding outstanding invoices, payments, and adjustments. I diligently checked expenses against budget controls, entered figures, and reconciled business accounts to address discrepancies.In addition, I handled vendor payments, updated accounts, and managed all accounting needs for wholesale operations. Collaborating with the purchasing department, I reconciled vendor invoices and facilitated timely payments.Through my attention to detail and proactive approach, I mitigated accounting risks by identifying and improving process inefficiencies.During my tenure as a Cash & Accounts Officer, I played a key role in maintaining financial accuracy, driving process improvements, and ensuring smooth accounting operations within the organization.

Sydney, New South Wales, Australia

As a team member at checkout services, I played a significant role in ensuring job completion with speed and accuracy. I contributed to the success of the team by actively seeking opportunities for growth and taking on additional responsibilities.Additionally, I excelled in creating visually appealing displays, assessing product quality, and going above and beyond to meet production goals. I operated the register and trained new team members, demonstrating my commitment to excellent customer service and promoting a safe working environment. I also successfully coordinated a project aimed at raising awareness, showcasing my strong leadership and project management skills.

Sydney, New South Wales, Australia

I had the incredible opportunity to work on AI-powered bot development alongside exceptional mentors and leaders. As a member of the tech team, my primary focus was to address technical issues and implement necessary fixes. One of my key responsibilities was the technical uploading of content and data, specifically tailored to support mental health and literacy among athletes.Collaborating closely with the App development team, I actively participated in resolving various tech issues related to the AI-based chatbot. Through the utilization of tools like Slack, Asana, and Botmock, I maintained effective communication with the team and ensured efficient follow-up with project leads.In addition, I contributed to the enhancement of the bot's functionality by editing and rectifying errors in bot scripts. Alongside this, I took part in designing and delivering the bot framework, aiming to create an exceptional user experience.As part of a major project, I had the opportunity to develop an Android App that incorporated a Chatbot. Using Dialogflow, I played a vital role in building the Chatbot's UX design and crafting the content to deliver a seamless user experience.This experience provided me with invaluable knowledge and skills in AI bot development, technical issue resolution, content management, and project coordination. Working alongside talented individuals in a supportive environment, I gained practical insights and contributed to the success of the team and project.

Parramatta, New South Wales, Australia

I played a crucial role in supporting the overall operations of the business. I was responsible for a wide range of tasks, including routine data entry into various databases, providing regular troubleshooting and maintenance for various technical equipment, ensuring their proper functioning and addressing any issues promptly. This involved conducting fault finding, diagnosing problems, and implementing necessary repairs to minimize disruptions.In terms of administrative support, I assisted in ensuring a smooth flow of paperwork within the organization. This included answering oral and written inquiries of routine nature and providing timely and helpful responses to maintain effective communication. Supplier management was another aspect of my role, where I followed up and maintained appropriate communication with suppliers.I also took charge of maintaining sales reports on internal software platforms such as AccountRight, MYOB, Kounta by Lightspeed, Management software by ITNT, and InvoiceAsap. Supporting the business's marketing efforts, I contributed to the preparation of flyers, brochures, and marketing materials as needed. This included designing various labels to meet the business's specific requirements, enhancing branding and product presentation.

Ludhiana, Punjab, India

I had the opportunity to work solo on an impactful project involving the development of a Decision Support System for the Management of Whitefly in Cotton Crop. The goal was to provide farmers with easier access to weather reports and advisories issued by the Department of Climate Change and Agricultural Meteorology at Punjab Agricultural University (PAU), Ludhiana.As part of this project, I designed and developed an Android mobile application specifically tailored to meet the needs of the department and the farmers. The application provided essential information and support for managing the whitefly insect in cotton crop production.I focused on creating user-friendly interfaces that engaged multiple senses and delivered immersive experiences. I meticulously documented each section of the app, detailing its operations, functions, capabilities, and features.Working on this project allowed me to demonstrate my expertise in mobile development and my ability to tackle complex challenges within a dynamic environment. I am proud to have contributed to the advancement of the Department of Climate Change and Agricultural Meteorology's mission in supporting cotton crop farmers.

Delhi, India

Worked on an ongoing project for Video Conferencing at Information System and Services Division (ISSD) for a period of 6 weeks under Project Coordinator, Scientist-D.

Master Of Engineering - Meng, Networking & Telecommunications Engineering

Bachelor Of Technology - Btech, Electronics And Communications Engineering, 8.35

Activities and Societies: -Part of the Placement Committee team lead by the Corporate Engagement team at BMU. -Committee representative.

Science