Data Craft is a software firm specializing in providing ERP solutions for the real estatebusiness. As the Business Analyst, primary responsibilities include:• Collaborate with stakeholders, including management, IT, operations teams, to gather and document business requirement.▪ Create and maintain dashboards and reports to monitor key performance indicators (KPIs).▪ Conduct gap analysis between current systems and desired business outcomes.▪ Create user manuals, guides, and other documentation to support business operations.• Conducting thorough analysis of business processes, identifying areas for improvement and optimization to enhance operational efficiency.• Perform data analysis to inform decision-making, generate insights, and provide recommendation for strategic business actions.• Prepare comprehensive reports and presentations for senior management, summarizing key findings and actionable insights.In addition, as a member of the small business team, I also play a key role in Administration.▪ Managing employee records and documentation.▪ Supervising facilities and maintenance.▪ Collaborating with IT & product departments on creation of competitive proposals.

• Successfully facilitated the opening of 400 student accounts in 5 days, ensuring smooth operational efficiency.• Assisted in addressing a corporate account holder`s unique request to withdraw 4 crore and instantly deposit it into another account, during branch fund shortages. Suggested: (1) Validated the deposit request, (2) initiated the deposit, and (3) accepted the withdrawal request last, ensuring a smooth and secure transaction process.