Melissa Haynes Email and Phone Number

FiveStars is the fastest growing rewards program for small businesses that’s proven to bring customers back more often. Through unique rewards and personalized service, FiveStars helps everybody be a VIP. Founded in 2011 and based in San Francisco, our mission is to help businesses and communities thrive by turning every transaction into a relationship. In 2015, FiveStars drove 35 million in-store visits across over 10,000 local businesses in the U.S. and Canada. Over 10 million consumers use FiveStars to have exceptional experiences with local businesses. To-date FiveStars has raised $105 million from top-tier investors including HarbourVest, Menlo Ventures, Lightspeed, DCM, and Y-Combinator.

• Sole marketing professional for nationwide company servicing the hospitality industry• Designed, created, and built a variety of campaigns for inbound and outbound marketing efforts including; email blasts, postcards, flyers, brochures, business cards, and banners• Ensured all web content was up-to-date, user friendly, and consistent in style, format, etc.•Tracked marketing KPI’s, including sales revenue, cost per lead, inbound marketing ROI, landing page conversion rates, customer acquisition cost, and customer lifetime value