Mehdi K. Email & Phone Number

Burnaby, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, Canada Area

• Designed and implemented SharePoint Online sites with +10,000 unique views per month, providing users with easy access to important information and improving overall user experience.• Streamlined Azure subscriptions through imperative and declarative scripting languages such as Azure policies for compliance, Terraform and PowerShell, Logic Apps, resulting in improved security and cost-efficiency.• Architected, designed, and implemented sophisticated external identity management for +160 organizations through Azure AD B2B, supporting +45000 users’ access to apps, ensuring a seamless and secure user experience.• Designed IAM for Azure resources through the principle of least privilege, creating a well-defined process that ensures secure access and protects against unauthorized access.• Created +40 integrations with other applications using Microsoft Graph and Power Automate, resulting in improved automation and efficiency in workflows.• Successfully migrated SharePoint 2010 sites to SharePoint Online and established authentication and authorization, ensuring seamless access to important information and improving overall user experience.• Successfully drove Microsoft Teams adoption from 20% to 100% of the company, improving communication and collaboration across the organization, resulting in increased productivity and efficiency.• Designed an on-prem SharePoint farm with 6 farm servers and 2 SQL servers and implemented ADFS for identity management to serve over 45,000 users, improving security and access management.• Implemented Cloud HR app (WorkDay) integration to Azure AD and AD for user provisioning, attribute syncing, and de-provisioning, streamlining user management and improving overall efficiency.• Managed hybrid identities through Azure AD connect for 4 different AD domains, ensuring seamless access management and improving overall security measures.

Vancouver, Canada Area

• Successfully migrated 40+ clients from various Email providers to Exchange, AD to Azure AD and hybrid, and on-prem file share to SharePoint Online, achieving seamless transition with zero data loss, resulting in increased efficiency and productivity.• Provided ongoing support to organizations and developed security and compliance policies using EMS features, creating automated workflows and Power Bi dashboards, which led to enhanced security and compliance measures, and improved business intelligence.• Coached and trained 8 internal technical staff on Office 365 services, running group training sessions and involving them on projects to share real case scenarios and best practices, resulting in increased technical proficiency and customer satisfaction.• Conducted technical feasibility assessments and proposal developments for customer solutions, prepared technical insights and key scenarios, and selected optimal migration paths, resulting in high-quality technical and business solutions.• Provided troubleshooting and best practices for end-user services, enabling customers to maximize their utilization of the tools.• Audited and confirmed implementation requirements and pricing calculations as required, ensuring accurate projection of anticipated costs in new services sought, resulting in improved cost-efficiency for the customers.• Conducted group and one-on-one training and developed plans to drive adoption for companies, resulting in a high level of customer satisfaction, improved employee performance, and increased revenue.

Vancouver, Canada Area

• Hosting art-of-the-possible sessions for business customers, showcasing the full potential of Microsoft's offerings and creating many WOW moments for them. These sessions have resulted in a high success rate in sales, as customers are able to see the true value of the products and services.• Training 40 internal staff on Microsoft Teams, SharePoint, OneDrive, and Outlook, enabling them to provide expert guidance and support to customers. In addition, I have delivered customer success training on these platforms to ensure that customers are able to fully utilize the features and capabilities.• Conducting demo sessions for O365 apps both on-site and off-site for customers, providing them with a hands-on experience and helping them to better understand the benefits and functionality of the tools.• Configuring and troubleshooting O365 apps and end-user systems, ensuring that customers are able to utilize the tools to their full potential and addressing any technical issues that may arise. By providing timely and effective support, I have been able to ensure a high level of customer satisfaction and a smooth adoption process.

• Provided Office 365 consulting services to clients to help them unlock the full potential of the platform• Demonstrated leadership by coaching and mentoring a team of 10 staff members to deliver exceptional consulting services and exceed client expectations• Designed and implemented customized Office 365 solutions for clients, tailored to their unique business needs and requirements, utilizing the art of the possible to identify opportunities for innovation and efficiency• Consistently received positive feedback from clients for delivering high-quality, reliable, and timely services, and building strong relationships based on trust and communication.

Iran

• Streamlined implementation processes for IP camera projects, reducing timelines and empowering junior field technicians.• Delivered onsite operations, network configurations, and presentations for larger projects, configuring network equipment and servers on-site.• Troubleshot hundreds of highly technical issues and trained organizations' IT personnel on effective remediation methods.• Conducted quality checks before project deliveries to ensure high standards are met.• Hosted technical tutorial sessions for partners, providing guidance and support to develop their skills.

Iran

• Managed 20+ projects by configuring software upgrades, domain security protocols, and file sharing on Windows servers, SQL servers, workstations, and routers; monitored VMware infrastructure and VoIP systems.• Led 30+ organization-wide projects for wireless networks and infrastructure, serving enterprises such as banking affiliates, national ship line, ministries, and ISPs.• Trained and coached IT staff to be self-sufficient on smaller projects.

Iran

• Maintained company's Windows Servers, SQL Servers, Active Directory, Group Policy, and VoIP equipment, such as IP PBX, IP Phones, and Gateways.• Managed load balancers, wireless networks, and routers.

Iran

• Designed and implemented wireless networks, connecting several branches of organizations.• Contributed to building parabolic, flat panel, and sector antennas for unlicensed bands.• Identified, reported, and resolved network connection losses.• Analyzed complex wireless networks to assess vulnerability and risk.• Responded to all client requests for technical support through phone, email, and on-site services.• Arranged meetings with IT managers, surveyed their sites, and recommended the best solutions to suit their needs.

Bachelor'S Degree, Electrical And Electronics Engineering

Associate’S Degree, Electrical And Electronics