Operations ManagementAssessor of BPOBPO Trainer
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Chief Executive OfficerTech InsideDhaka, Bd -
Chief Executive OfficerTech Inside Mar 2022 - PresentDhaka, Bangladesh -
Sr. Manager, OperationsMy Outsourcing Limited Jan 2019 - Mar 2022BananiArea of Expertise Call Centre Supervision/ Management, MIS, Customer Support/ Client Service, Operation & Maintenance With Business OperationDuties/Responsibilities Operation: Responsible for Entire Operation Like Managing Team, maintaining MIS, manages daily Operations, Planning and Forecast to meet the goal and Statistical -
Operations ManagerMy Outsourcing Limited Jul 2014 - Dec 2018Banani, DhakaOperation: Managing Team, maintaining MIS, manages daily Operations, Planning and Forecast to meet the goal and Statistical Analysis.Trainer: Developing the Soft skills & Product knowledge delivery. Designed and developed training materials for all levels of employees, managed quality assurance program, internal audits and customer survey and responsible for delivering training, designing and writing courses and execution, Conduct Call Center Training, Maintain QC (Quality Control) of… Show more Operation: Managing Team, maintaining MIS, manages daily Operations, Planning and Forecast to meet the goal and Statistical Analysis.Trainer: Developing the Soft skills & Product knowledge delivery. Designed and developed training materials for all levels of employees, managed quality assurance program, internal audits and customer survey and responsible for delivering training, designing and writing courses and execution, Conduct Call Center Training, Maintain QC (Quality Control) of Customer Service. Show less
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Sr. ExecutiveMy Outsourcing Limited Nov 2012 - Jun 2014Banani, DhakaOperation: Manage The team. Meet company target.Trainer: Developing the soft skills & Product knowledge delivery, Data Analysis.
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Operation Executive & TrainerWindmill Infotech Limited Nov 2011 - Oct 2012Banani, DhakaOperation: Responsibility of call center operation & Administration dept.Trainer: Developing the soft skills & Product knowledge delivery. -
Call Centre SupervisorWindmill Infotech Limited Oct 2010 - Oct 2011Banani,DhakaManaging the agent and reporting all process.
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Call Center ExecutiveWindmill Infotech Limited Nov 2008 - Oct 2010BananiHold call in an inbound call center to serve customers in their different purposes including directory service
Md. Mehedi Hasan Skills
Md. Mehedi Hasan Education Details
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Shanto Mariam University Of Creative Technology3.47 -
B A F Shaheen College,JessoreB.Study
Frequently Asked Questions about Md. Mehedi Hasan
What company does Md. Mehedi Hasan work for?
Md. Mehedi Hasan works for Tech Inside
What is Md. Mehedi Hasan's role at the current company?
Md. Mehedi Hasan's current role is Chief Executive Officer.
What schools did Md. Mehedi Hasan attend?
Md. Mehedi Hasan attended Shanto Mariam University Of Creative Technology, B A F Shaheen College,jessore.
What skills is Md. Mehedi Hasan known for?
Md. Mehedi Hasan has skills like Operations Management, Customer Service, Bpo, Call Center Administration, Training, Kpo, Management, Team Management, Team Building, Performance Management, Recruiting, Consumer Relations.
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Md Mehedi Hasan
I Was Working In Ui Lab As Social Media Manager And Did All Social Media Related Work.Gazipur District -
1gmail.com1 +880175XXXXXXX
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Md. Mehedi Hasan
Assistant Manager | Operations | Supply Chain | E-Commerce Operations | Robodoc Limited | Amarpet Limited | Innovation KitDhaka, Bangladesh
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