Merlin Hernandez Email and Phone Number
Merlin Hernandez work email
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Merlin Hernandez personal email
Experienced Customer Liaison with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Sales, Communication, Event Management, and Management. Strong support professional with a Bachelor of Business Administration (BBA) focused in Business, Management, Marketing, and Related Support Services from Shenandoah University.
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Netsuite AdministratorPara Business Systems May 2021 - Present
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Project Administrator (Customer Liaison)Ricoh Usa, Inc. Jul 2015 - Dec 2019Exton, Pa, UsPartnered with clients to meet global shipping and distribution.Audited 1,000+ shipment exceptions based on familiarity with client accounts. Avoided fraud shipments.Monitor an average of 10 help desk requests, to give +10,000 employees access to shipping tools.Serve as company administrator for shipping tool (Neopost) ensuring customer satisfaction through proactive communication.Manage vendor relationships (Moo Inc., Staples, Amazon, Neopost, FedEx, UPS, Trax and XPO Logistics) by monitoring performance. Renewed vendor contracts and approved invoice payments of ~$15,000/monthProvide administrative support for credit card reconciliations of ~$10,000/monthPrepared data for chargeback submissions, prepare submissions for purchase order requests of ~$1M, and supply ordering.Serve as lead administrator for projects such as global distributions to 70+ global locations, corporate event planning, and employee activations -
Aol Cross Functional TechnicianRicoh Usa, Inc. Feb 2015 - Jul 2015Exton, Pa, Us• Reception: Receive and direct a high volume of inbound phone calls. Assist in the scheduling and booking of meetings/conference rooms. Greet and assist visitors. • Scanning Operations/Accounts Payable: Receive and sort inbound mail. Scan and enter data from mail received. Assist with submitting invoices using Zen desk ticketing system. • Shipping and Receiving: Receive and sort inbound mail received via FedEx, UPS, USPS. Manage the distribution of mail between two buildings. Deliver mail to employee location. Assist in the outbound mail using TRAC via FedEx, UPS, and USPS.
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Marketing And Administrative AssistantWashingtion Apostolic Church Mar 2011 - Jan 2015Supported fundraising events and branding message.Coordinated yearly conference and retreats for approximately 100+ attendees.Assisted with budget planning and general fundraising in amounts of ~$5,000 annually.Provided courteous service to inbound calls, and actively recorded messages for Senior Pastors.Opened, managed, wrote, and edited content created for numerous social media accounts belonging to “Rhema Youth” on Facebook, Twitter, and Instagram – which did not exist before.
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Marketplace Development SpecialistFedbid, Inc. Feb 2014 - Oct 2014Sourced commercial-based businesses.Assisted in managing targeted email campaigns to help identify new sources of revenue from existing clients.Qualified leads resulting in prioritized outreach for the sales team.Provided training and assistance to clients to ensure compliance with Terms and Conditions.
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Client Services RepresentativeFedbid, Inc. Jul 2013 - Feb 2014• Process both Federal Buyer and Seller registration for the FedBid Marketplace. • Troubleshoot Federal Buyer and seller issues via email and telephone.• Receive a high traffic of questions and answers on Buys. o Read questions thoroughly o Determine if the question was FedBid related or Buyer related. o Make sure the question has been passed to the buyer or answered in less than five minutes.
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Marketing ApprenticeImaddu (I Make A Difference, Do You?) Inc. Feb 2013 - Apr 2013Fairfax, Va, Us-Research specific Projects and make a decision on whether to go forward with the project ornot-Critique the firms social media sites and provide solutions for the current problems-Currently in the process of writing an article publication along with “iMADdu?” CEO MonaOlsen -
Student Assistant- Academic Enrichment CenterShenandoah University Sep 2011 - May 2012Winchester, Va, Us• Greet and attend visitors entering the office. Answer inquiries on the phone, and connectingthem with the appropriate person.• Recording clear and concise messages for the office.• Maintain the collection of visitors sheet. -
Sales AdvisorClub Demonstration Services Feb 2009 - Dec 2010San Diego, Ca, Us• Manage daily food inventory and other products to customers. Insure daily stocking and product display compliance is met • Coordinate sales and promotions process. Assure store’s standards are met• Provide customers with courteous service -
TelemarketerCapital Remodeling, Inc. Nov 2006 - Jun 2007Hanover, Maryland, Us• Contact prospective customers and schedule appointments for field representatives• Maintain consistent top sales numbers
Merlin Hernandez Skills
Merlin Hernandez Education Details
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Shenandoah UniversityAnd Related Support Services -
Northern Virginia Community CollegeGeneral
Frequently Asked Questions about Merlin Hernandez
What company does Merlin Hernandez work for?
Merlin Hernandez works for Para Business Systems
What is Merlin Hernandez's role at the current company?
Merlin Hernandez's current role is NetSuite Support Consultant at PARA Business Systems.
What is Merlin Hernandez's email address?
Merlin Hernandez's email address is me****@****bid.com
What schools did Merlin Hernandez attend?
Merlin Hernandez attended Shenandoah University, Northern Virginia Community College.
What are some of Merlin Hernandez's interests?
Merlin Hernandez has interest in Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Merlin Hernandez known for?
Merlin Hernandez has skills like Event Planning, Marketing, Microsoft Office, Team Leadership, Powerpoint, Sales, Social Media, Marketing Communications, Public Speaking, Teamwork, Research, Customer Service.
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