As a Product Manager (Technical Sales Manager) my task is;• To implement all sales and marketing activities regarding the specialty chemicals that I am responsible which are BYK Additives & Instruments (Additives), Thor Specialties (Biocide), Hoffmann Mineral GmbH (Functional Filler) and Flint Group (Organic Pigments).• To evaluate and redesign marketing strategy on Printing Inks (Liquid inks, Inkjet inks, Screen Inks and Sheet Fed inks and Can Coating), Adhesives & Sealants, Metal Fluids, Rubber, Paint industry.• To establish a deep and wide network within the clients; develop and follow-up of the relations with sales, technical, purchasing, production and quality divisions.• To develop new projects in existing clients as well as generating and acquiring new customers/projects. Closely follow up projects from start-up to serial production and finally delivery stage,• To recognize, anticipate and solve customer problems resulting in the defense of existing business development of new business opportunities and overall revenue growth,• To develop pricing and distribution strategies to achieve targeted profitability of products that sold from stock.• To establish long-term relations with suppliers that I represent,• To develop account plans and sales forecasts, and manage all aspects of reporting and documenting,

• Managed all quality and laboratory activities in Turkey and reported directly to General Manager. • Managed a team of 3 people, assigning them tasks, and motivating them to daily production plan. • Installed and commissioning of colour matching and formulation system for ofset packaging printing company to achieve desired colour shade and supporting them with the software and hardware. • Did pre-sales and after-sales supports. • Planned and improved customer spot colour orders (Pantone, HKS etc.) from production to quality control steps. • Worked as a trainer in Ink Academy Turkey and brought new training programme from Germany to Turkey. • Played a pivotal role in the design and invested new machines to answer laboratory production rate.Key Achievements • Increased the amount of production from 45 tons to 75 tons. • Increase sales revenue of lab products up to 60% • Decreased returns from 5% to 1% by implementing a new quality assurance system. • Coordinated with head headquarter to build a systemthat create Turkish MSDS and

• Made regular existing and potential customer visits. • Developed and kept high level customer satisfaction. • Established and sustained long term relationships with the customers. • Regular contact with dealer in order to increase sales. • Solved customer’s technical and commercial needs.

• Managed all commissioning activities in different site and reported directly to Project Manager.• Controlled a team of between 5 and 10 people, assigning them tasks and motivating them to meet deadlines.• Solved and fixed the problems that occur during installation.• Combined software with hardware to achieve full automation by coordinating with software engineer.• Adjusted the most efficient operation parameters to obtain the lowest operation cost.• Recorded and prepared documentation of all the system data and parameters.• After commissioning supported and trained customer employees for mass production. Key Achievements• Saved the company €15,000 by finishing project before deadline.