Mehran Sagharichiha Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Driving sales & operational excellence across Toronto & Brampton stores. Leading a team of store managers to deliver exceptional customer experiences and build top-performing teams.

Toronto, Ontario, Canada

- Streamlined retail inquiry processes using Microsoft Forms and Power Automate, leading to a substantial reduction in response times.- Played a key role in the retail modernization project, collaborating with IT and retail operations to upgrade retail POS and inventory systems.- Recognized with the Ted Rogers Award (Summer 2023) for contributions to the.

Dufferin Mall

- Recognized with the Circle of Champions 2019 award for top Central region performance, demonstrating exceptional sales leadership.- Energized and empowered a team through thoughtful, empathetic leadership, achieving a 97% leadership effectiveness score on the engagement survey.- Championed regional performance visibility in the role of Area Prime.

Promenade Mall

- Cultivated a customer-centric team through daily on-the-fly coaching and shift starters, enhancing the overall customer experience.- Upskilled the team for sales success through daily role-plays and quizzes, ensuring deep knowledge of promotions and opportunity maximization.- Championed customer follow-up and proactive sales, executing a callback program.

Aurora, Ontario

- Enhanced customer loyalty and service excellence by developing innovative customer interaction strategies, fostering a customer-centric team while driving sales growth.- Optimized business insights by compiling and enhancing the district scorecard, providing detailed analysis to support strategic decision-making and profitability.- Ensured inventory.

Toronto, Canada Area

- Drove performance and accountability by conducting performance reviews, providing coaching, and ensuring employees met company standards, resulting in improved productivity.- Achieved consistent sales excellence, exceeding targets with month-over-month growth and positive comp over the previous year.- Maintained operational efficiency and minimized loss.

Toronto

- Spearheaded promotional initiatives, including flyer distribution, advertising, and the launch of a successful customer referral program, boosting sales and customer acquisition.- Delivered exceptional post-sales support, exceeding customer expectations while maintaining cost-effectiveness.- Ensured operational integrity through weekly inventory counts.

Toronto

- Championed a positive client and staff experience through professional interactions across multiple channels (phone, email, in-person), enhancing the organization's image.- Streamlined office operations by developing and implementing efficient systems, boosting productivity and minimizing overhead.- Ensured a seamless office environment by maintaining.

- Researched and compiled comprehensive condominium construction information to support informed decision-making.- Managed and updated website content, ensuring accuracy and a seamless user experience.- Analyzed website performance data, identifying and implementing strategies to boost engagement and traffic.- Collaborated with stakeholders to share.

- Provided excellent customer service, assisting with product selection, returns, and upgrades.- Ensured customer satisfaction by offering alternatives and clarifying product details.- Delivered reliable support to the team, stepping in to supervise when needed.- Demonstrated initiative in problem-solving and product knowledge, earning positive feedback.