Mehreen Basit
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Mehreen Basit Email & Phone Number

Customer Support Specialist at Practice Better at Practice Better
Location: Greater Toronto Area, Canada, Canada 5 work roles 3 schools
1 work email found @gympass.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@gympass.com
LinkedIn Profile matched
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Current company
Practice Better
Role
Customer Support Specialist at Practice Better
Location
Greater Toronto Area, Canada, Canada
Company size
12 employees

Who is Mehreen Basit? Overview

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Quick answer

Mehreen Basit is listed as Customer Support Specialist at Practice Better at Practice Better, a company with 12 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a work email signal at gympass.com and a matched LinkedIn profile for Mehreen Basit.

Mehreen Basit previously worked as Customer Support Specialist at Practice Better and Technical Support Agent at Marketcircle. Mehreen Basit holds Bachelor Of Business Administration (B.B.A.), Marketing from University Of Houston.

Company email context

Email format at Practice Better

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{first}@gympass.com
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AeroLeads found 1 current-domain work email signal for Mehreen Basit. Compare company email patterns before reaching out.

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Profile bio

About Mehreen Basit

Dedicated and detail-oriented Tech Support and Customer Support professional with 8 years of experience helping clients solve complex technical issues with efficiency, clarity, and empathy. I’m passionate about turning potentially frustrating situations into positive customer experiences and thrive in environments where problem-solving and clear communication are paramount.In my current role at Marketcircle, I assist users in troubleshooting, resolving technical issues, and enhancing their overall experience. With a background in Business Administration, I bring both technical knowledge and a strong customer focus to every interaction, ensuring each client feels supported, valued, and informed.

Listed skills include Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, and 32 others.

Current workplace

Mehreen Basit's current company

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Practice Better
Practice Better
Customer Support Specialist at Practice Better
toronto, ontario, canada
Website
practicebetter.io
Employees
12
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Company profile
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5 roles

Mehreen Basit work experience

A career timeline built from the work history available for this profile.

Customer Support Specialist

Current
Practice Better

Toronto, Ontario, Canada

Dec 2024 - Present

Technical Support Agent

Marketcircle
  • Diagnosed and resolved technical issues related to account setup, software installation, and network configurations, ensuring timely and accurate solutions.
  • Collaborated with internal teams, including software developers, to escalate and troubleshoot complex issues.
  • Maintained detailed documentation of technical problems and solutions, streamlining the support process and contributing to the knowledge base.
  • Enhanced customer satisfaction by providing step-by-step support through email and live chat, ensuring high-quality service and minimal downtime.
  • Spearheaded employee engagement initiatives as part of the Social Committee, organizing events to foster a positive workplace culture.
  • Filed and tracked Jira bugs, working closely with engineering teams to ensure timely resolution of critical system issues.
Jan 2021 - Dec 2024

Operations Analyst

Gympass

Houston, Texas

  • Optimized business processes by gathering, analyzing, and interpreting customer data, leading to improvements in operational efficiency and profitability.
  • Collaborated with cross-functional teams to produce critical reports and operational briefs, supporting informed decision-making at all levels of the organization.
  • Played a key role in implementing new processes and systems, which significantly enhanced internal workflows and customer satisfaction.
  • Managed a high volume of customer inquiries, ensuring seamless operations and efficient resolution of issues.
Jan 2019 - Oct 2019

Customer Experience Representative

Gympass

Houston, Texas Area

  • Delivered exceptional customer service by managing inbound calls, emails, and live chat, resulting in improved customer satisfaction ratings.
  • Built and maintained long-term client relationships by effectively resolving escalated issues and identifying opportunities for process improvements.
  • Developed strategies to enhance the customer service department’s efficiency, using data-driven insights to streamline operations and elevate service quality.
Apr 2018 - Feb 2019

Mobile Sales Consultant

Best Buy

Richmond, Texas

-Marketed a broad array of different mobile phone plans and latest technology in order to maintain hourly sales goals-Handled all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.-Sold a broad range of mobile products and services using a proven structured approach while developing.

Jun 2015 - Dec 2018
Team & coworkers

Colleagues at Practice Better

Other employees you can reach at practicebetter.io. View company contacts for 12 employees →

AA Ankita Agrawal Ankita Agrawal Colleague at Practice Better Greater Toronto Area, Canada, Canada View → KH Kylen Higgins Kylen Higgins Colleague at Practice Better United States, United States View → RC Risa Cristobal Miyake Risa Cristobal Miyake Colleague at Practice Better Clairmont, Alberta, Canada, Canada View → JD Jen Dejong Jen Dejong Colleague at Practice Better Canada, Canada View → Z( Zhi (Jack) C. Zhi (Jack) C. Colleague at Practice Better Greater Toronto Area, Canada, Canada View → CC Camila Cuellar (Andrew) Camila Cuellar (Andrew) Colleague at Practice Better Bogota, D.C., Capital District, Colombia, Colombia View → CC Carolyn Cummings Carolyn Cummings Colleague at Practice Better Abingdon, Maryland, United States, United States View → PD Pedro Delgado Montejo Pedro Delgado Montejo Colleague at Practice Better Ottawa, Ontario, Canada, Canada View → MJ Michael Jean Michael Jean Colleague at Practice Better Waterloo, Ontario, Canada, Canada View → AO Adam O’Brien Adam O’Brien Colleague at Practice Better Orleans, Ontario, Canada, Canada View →
3 education records

Mehreen Basit education

Bachelor Of Business Administration (B.B.A.), Marketing

University Of Houston

Activities and Societies: UH Management Information Systems Organization, American Marketing Association.Deans List Corporate.

Associates In Art, Business Administration And Management, General

Houston Community College

Activities and Societies: National Society of Leadership

High School Diploma, General Studies

Kerr High School

Activities and Societies: National Honor Society, Yearbook

FAQ

Frequently asked questions about Mehreen Basit

Quick answers generated from the profile data available on this page.

What company does Mehreen Basit work for?

Mehreen Basit works for Practice Better.

What is Mehreen Basit's role at Practice Better?

Mehreen Basit is listed as Customer Support Specialist at Practice Better at Practice Better.

What is Mehreen Basit's email address?

AeroLeads has found 1 work email signal at @gympass.com for Mehreen Basit at Practice Better.

Where is Mehreen Basit based?

Mehreen Basit is based in Greater Toronto Area, Canada, Canada while working with Practice Better.

What companies has Mehreen Basit worked for?

Mehreen Basit has worked for Practice Better, Marketcircle, Gympass, and Best Buy.

Who are Mehreen Basit's colleagues at Practice Better?

Mehreen Basit's colleagues at Practice Better include Ankita Agrawal, Kylen Higgins, Risa Cristobal Miyake, Jen Dejong, and Zhi (Jack) C..

How can I contact Mehreen Basit?

You can use AeroLeads to view verified contact signals for Mehreen Basit at Practice Better, including work email, phone, and LinkedIn data when available.

What schools did Mehreen Basit attend?

Mehreen Basit holds Bachelor Of Business Administration (B.B.A.), Marketing from University Of Houston.

What skills is Mehreen Basit known for?

Mehreen Basit is listed with skills including Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Time Management, Powerpoint, Teamwork, and Inventory Management.

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