Monal Mehta Email & Phone Number

Las Vegas, Nv

➤ Continuously recruiting, interviewing, hiring, and training employees for positions according to specific business needs.➤ Forecasting and adjusting payroll and scheduling procedures to maximize productivity and meet workload requirements.➤ Enhancing all brand initiatives through guest experiences, associate engagement, and a high-performance environment.➤ Attending all HR meetings to review new policies and changes to existing policies in order to ensure staff compliance.➤ Overseeing all operations to ensure excellent condition of guest rooms and facilities and organizing pre-shift meetings.➤ Collaborating with all front desk, concierge, in room dining, horticulture, convention services, and VIP services teams.➤ Strategically completing various inspections for building safety according to OSHA and resort policies and procedures.➤ Training and developing staff to ensure they continue to provide outstanding service and represent all brand standards.➤ Challenging staff with clear and attainable goals and consistently providing performance feedback through coaching.➤ Managing and quickly resolving guest complaints as well as serving in a cross-functional role providing room reservations.➤ Managing and measuring the effectiveness of business strategies and adjusting plans as needed to achieve objectives.

Las Vegas, Nv

➤ Strategically cleaned various rooms, lounges, lobbies, and bathrooms and hallways according to assigned specifications.➤ Maintained clean and neat carts, storage rooms, equipment, and supplies and replenished all room supplies as needed.➤ Successfully maintained high standards of cleanliness and presentation and serviced various bedrooms and bathrooms.➤ Prepared reports for housekeeping department and identified discrepancies as well as maintained record of cart supplies.➤ Efficiently provided exceptional service through knowledge of all hotel amenities in a polite and professional manner.➤ Reported guest complaints and maintenance issues to management to ensure timely resolution and improvement tasks.➤ Proactively reported all health and safety issues and collected various food trays and returned them to the kitchen area.➤ Managed all material costs and minimized wastage as well as maintained an organized system for inventory storage.➤ Provided an efficient and comprehensive housekeeping service and ensured that repairs were reported to all managers.➤ Completed daily and weekly cleaning schedules and ensured economical and safe use of all supplies and equipment.

Las Vegas, Nv

➤ Efficiently replaced soiled towels and linen, vacuumed room carpets, and swept, scrubbed, waxed, and polished floors.➤ Strategically provided expert cleaning services throughout the motel and exceeded high expectations of all cleanliness.➤ Provided detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.➤ Dusted, vacuumed, wiped baseboards, removed scuff marks, and cleaned mirrors, toilets, sinks, showers, and all floors.➤ Removed wastepaper and other trash from the premises to designated area and cleaned and changed bedspreads.➤ Disinfected and mopped bathrooms to keep them sanitary, returned all emptied garbage receptacles to their locations.➤ Aided the hotel management in recruiting and hiring competent staff to fill the ranks of the housekeeping department.➤ Effectively performed regular inspections of the hotel rooms to monitor for any damage to the facilities and equipment.➤ Interacted with all staff and guests and was always available to adequately and satisfactorily tend to any emergencies.➤ Regularly checked the status of all rooms to ensure rooms were cleaned in a timely manner for next guests to occupy.

Bachelor Of Arts - Ba, Sociology

Associates Of Arts, General Studies & Sociology