As a Care Coordination Manager at Visiting Angels Prince William County, I oversee the care coordination activities for a dynamic team of caregivers and clients. I specialize in creating personalized care plans and collaborating with multidisciplinary healthcare teams to ensure the best possible outcomes for seniors and their families. Also manage the After-Hours Support team, providing timely and efficient service to clientele.Before joining Visiting Angels, I worked as a Team Lead and a Customer Support Representative at Mindbridge Private Limited, where I gained valuable experience in support management, customer service operations, and customer service representatives. I am committed to continuous growth and excellence.