Who is Kanika Mehta? Overview
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Kanika Mehta is listed as Lead UX Researcher at IG, based in Singapore. AeroLeads shows a work email signal at grab.com and a matched LinkedIn profile for Kanika Mehta.
Kanika Mehta previously worked as Founder and User Research Consultant at Empathy Research Labs and Senior Mixed Methods Researcher at Grab. Kanika Mehta holds Master Of Science (M.S.), Human Computer Interaction from University Of Maryland College Park.
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Email format at IG
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{first}.{last}@grab.com
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Profile bio
About Kanika Mehta
Kanika is a Lead UX Researcher with experience working at Google in the United States where she led research for multiple Google Hardware and Google Workspace products. She is currently based in Singapore where she worked for Grab leading consumer research for South-East Asian markets for initiatives such as launching a subscription program, enhancing engagement through user-generated content, new user growth and more.Kanika now runs a boutique consulting company called Empathy Research Labs that specialises in User Experience and Product Strategy consulting. Empathy Research partners with product companies, large and small to build and launch consumer products leveraging the human-centred design approach.
Listed skills include C, User Interface Design, Java, Usability Testing, and 39 others.
Current workplace
Kanika Mehta's current company
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9 roles
Kanika Mehta work experience
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Founder And User Research Consultant
CurrentPartnering with product businesses, large and small to launch and scale consumer products in South East Asian markets by leveraging human-centred design.Early-stage startups - I help them get started with their iterative customer discovery to crystallise the product-market fit and their unique value proposition.Small-to-mid businesses - I help them maximise user engagement and conversion by identifying opportunities with their current solutions and evaluating new ideas.Large organisations - I help them deep-dive research into specific topics/ user segments/ markets to identify opportunities for the business.
Oct 2023 - Present
Senior Mixed Methods Researcher
• Led research across South East Asia for multiple company-wide initiatives such as launching a subscription program, enhancing engagement through user-generated content, enabling faster transactions through homepage improvements & new user growth.• Influenced product roadmap, designs and strategy for multiple business verticals including GrabFood, GrabFinance and GrabUnlimited subscription through active collaborations with cross-functional stakeholders while spearheading 15+ research projects.• Contributed to a 13% increase in new user acquisition, 5% increase in subscription retention rate and a 4% increase in engagement with reviews.• Enhanced UXR team’s toolkit by designing programs to encourage more unmoderated research & introducing a framework for tracking impact.
Aug 2022 - Sep 2023
Mixed Methods Researcher
• Started my first UX role as a contract junior UX Researcher. Converted full-time within a year and then grew into a senior role to deliver impact across the product area.• Collaborated with stakeholders across product, design, engineering and marketing functions throughout the research and product lifecycle.Google Workspace Security and Compliance (Feb 2020 - July 2022)• Led research initiatives for the enterprise platform that helps IT admins manage Google services for their organizations across North America and EMEA markets. • Drove research for strategic projects like regulatory compliance & homepage improvements increasing customer satisfaction by 5% and homepage engagement by 35%.• Championed for product excellence within the larger team by initiating the information architecture program which led to an average of 20% increase in usability scores for core user journeys.Google Hardware (June 2018 - Jan 2020)• Designed and conducted research studies for laptop and tablet line of products such as PixelBook Go and Pixel Slate.• Influenced multiple decisions throughout the product lifecycle such as defining target user archetypes, use cases and ergonomic design.
Jun 2018 - Jul 2022
Graduate Research Asssistant, Human Computer Interaction Lab
• Partnered with clients like Nickelodeon and National Park Services to lead participatory design sessions with 7-11 year old kids.• Facilitated bi-weekly participatory design sessions with elementary school kids as a researcher on Kidsteam, a co-operative inquiry design team.
Jan 2017 - May 2018
Graduate Research Assistant, Inclusive Design Lab
• Published research on accessibility issues with voice-assisted personal assistants such as Amazon Echo at the Conference of Human Factors in Computing Systems (CHI’2018, Montreal).
May 2017 - Nov 2017
Graduate Research Assistant, Teaching And Learning Transformation Center
- Designed and implemented a survey as well as collected and analysed data for a project to better educate students about the topic of diversity and equity in tech through their programming courses.
Jan 2017 - Nov 2017
Software Development Intern
Developed 1) Social Media Analytics Application for online retailers and 2) Reporting and Visualization Engine for large-scale data. Skills: Python (Bottle and Flask framework), MongoDB, Javascript (D3.js library), HTML and CSS.
Jan 2015 - May 2015
Teaching Assistant - Assembly Programming
Teaching Assistant for a third year course - Computer Organization. The course curriculum included computer architecture and assembly programming. My responsibility included conducting Assembly programming lab sessions and grading exam papers.
Jul 2014 - Dec 2014
3 education records
Kanika Mehta education
Master Of Science (M.S.), Human Computer Interaction
Bachelor'S Degree (B-Tech), Information And Communication Technology
Fellow, Climate Change - Learning For Action
FAQ
Frequently asked questions about Kanika Mehta
Quick answers generated from the profile data available on this page.
What company does Kanika Mehta work for?
Kanika Mehta works for IG.
What is Kanika Mehta's role at IG?
Kanika Mehta is listed as Lead UX Researcher at IG.
What is Kanika Mehta's email address?
AeroLeads has found 1 work email signal at @grab.com for Kanika Mehta at IG.
Where is Kanika Mehta based?
Kanika Mehta is based in Singapore while working with IG.
What companies has Kanika Mehta worked for?
Kanika Mehta has worked for Ig, Empathy Research Labs, Grab, Google, and University Of Maryland.
How can I contact Kanika Mehta?
You can use AeroLeads to view verified contact signals for Kanika Mehta at IG, including work email, phone, and LinkedIn data when available.
What schools did Kanika Mehta attend?
Kanika Mehta holds Master Of Science (M.S.), Human Computer Interaction from University Of Maryland College Park.
What skills is Kanika Mehta known for?
Kanika Mehta is listed with skills including C, User Interface Design, Java, Usability Testing, Prototyping, Microsoft Office, User Research, and Wireframing.
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