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Sonu Mehta Email & Phone Number

SAFe certified PO/PM | SAFe certified SSM | Champion for CX | Business Integration Consultant
Location: New York, New York, United States 5 work roles
1 work email found @tiaa.org LinkedIn matched
3 data sources Profile completeness 71%

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Work email s****@tiaa.org
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Role
SAFe certified PO/PM | SAFe certified SSM | Champion for CX | Business Integration Consultant
Location
New York, New York, United States

Who is Sonu Mehta? Overview

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Quick answer

Sonu Mehta is listed as SAFe certified PO/PM | SAFe certified SSM | Champion for CX | Business Integration Consultant based in New York, New York, United States. AeroLeads shows a work email signal at tiaa.org and a matched LinkedIn profile for Sonu Mehta.

Sonu Mehta previously worked as Digital PO/PM at Tiaa and UAT Lead at Tiaa.

Company email context

Email format at tiaa.org

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{first}.{last}@tiaa.org
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AeroLeads found 1 current-domain work email signal for Sonu Mehta. Compare company email patterns before reaching out.

Profile bio

About Sonu Mehta

• SAFe certified, results-driven Product Owner /Business Execution Specialist with 10 years of progressive experience in Financial Services.• Focused on creating personalized experiences that empower customers to make informed decisions in an omnichannel ecosystem.• Proven ability to lead cross-functional teams in a fast-paced Scaled Agile environment, delivering enterprise initiatives that optimize Contact Center operations.• Data driven and customer research focused, with expertise in optimizing the end user omni-channel experience• Proven leader who achieves success by listening, analyzing, optimizing, and communicatingCore Strengths:• Product Management• Strategic planning• Stakeholder management• Voice of customer analysis• Data driven decision making

Listed skills include Defect Management, Omni, Dual Shore Management, Ibm Case Manager, and 32 others.

5 roles

Sonu Mehta work experience

A career timeline built from the work history available for this profile.

Digital Po/Pm

Tiaa

New York, New York, United States

As a SAFe certified (SAFe PO/PM) Digital Product Owner for TIAA’s inbound contact center (National Contact Center), I support development of enterprise initiatives aimed at reducing calls to the Call Center, while optimizing the end user experience. I partner with multiple channel teams such as Digital, Mobile, Messaging, Automated Assistant (Chatbot) and.

May 2018 - Sep 2023

Uat Lead

Tiaa

Greater New York City Area

Team: Channel Delivery & StrategyWork across the various channel teams to optimize Business Integration Testing processes, develop metrics and measurements, standardize tools and documentation, and work closely with QA partners to improve end-to-end testing capability.

May 2016 - Apr 2018

Senior Principal Consultant - Retirement & Individual Financial Services (Rit)

Tiaa

New York

  • Use process improvement methodologies to identify, analyze and improve business processes and service quality.
  • Develop documentation to support analysis and recommended improvements including business requirements, functional specifications and process maps.
  • Support the development of training materials and activities for new processes and procedures.
  • Perform post-implementation project reviews in order to assess the effectiveness of changes in the process.
  • Support business user checkouts for monthly application releases.
  • Provide production support post release.
Jan 2013 - May 2016

Qa Manager/Principal Consultant

Ntt Data

New York

  • Led QA teams at NTT DATA, ensuring effective communication and collaboration for product quality.
  • Developed testing strategies to refine processes and methodologies, driving continuous improvement.
  • Collaborated with cross-functional teams to identify and resolve quality issues early in development.
  • Ensured compliance with industry standards and regulatory requirements.
Jan 2012 - Dec 2012

Senior Consultant, Quality Assurance

Tiaa-Cref

Greater New York City Area

  • Developed and executed comprehensive test plans, strategies, and scripts for quality assurance at TIAA-CREF.
  • Managed defect tracking and resolution processes, ensuring high-quality deliverables.
  • Led onshore and offshore teams, effectively communicating with stakeholders for successful project outcomes.
Jan 2007 - Mar 2011
FAQ

Frequently asked questions about Sonu Mehta

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What is Sonu Mehta's role at their current company?

Sonu Mehta is listed as SAFe certified PO/PM | SAFe certified SSM | Champion for CX | Business Integration Consultant.

What is Sonu Mehta's email address?

AeroLeads has found 1 work email signal at @tiaa.org for Sonu Mehta.

Where is Sonu Mehta based?

Sonu Mehta is based in New York, New York, United States.

What companies has Sonu Mehta worked for?

Sonu Mehta has worked for Tiaa, Ntt Data, and Tiaa-Cref.

How can I contact Sonu Mehta?

You can use AeroLeads to view verified contact signals for Sonu Mehta, including work email, phone, and LinkedIn data when available.

What skills is Sonu Mehta known for?

Sonu Mehta is listed with skills including Defect Management, Omni, Dual Shore Management, Ibm Case Manager, Requirements Analysis, Test Planning, Sdlc, and Case Managment.

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