Mehulkumar Patel Email & Phone Number

Somerset, New Jersey, United States

• Monitoring IT Help Desk for all incoming tickets related to Infor Visual ERP and supporting application.
• Providing administrative support for Infor Visual ERP including troubleshooting and user management.
• Identify and implement new solutions to improve system processes.
• Creating documentation for internal knowledge base for Visual ERP and all related applications.
• Creating training aids and resources for visual ERP and all related applications.
• Assist in testing of new developments and releases.

Richmond, Virginia, United States

• Configured environments for Peoplesoft and Fiserv Frontier ReconPlus as per the business requirements.
• Involved in loading files into recon application, Import/export the files, create and edit the match rules for finance reconciliation, build the file specifications and import jobs to load the file into recon.
• Source to Target Mappings - which source system data elements are relevant, how and where they should be used and loaded into Recon Plus and Global One.
• Created Functional Requirements (FRD) and Business requirement Documentation (BRD) and Source-to-target mapping for the Recon Plus and Global One application.
• Update or Create Match Rules, Aging Pass, Import/export definition and look up tables in Recon Plus.
• Developed SQL statements for report generation and research purpose