Richie Rich Ltd is a sweet manufacturing enterprise established in 2001. We produce a range of soft sweets from white mints to lollipops and icing sugar for the East African market.

XS Online Ltd is a specialist communications company. The main services we provide are website design and hosting, new media production (video, dvd and photography) and IT Support.Our website design and hosting packages can have a template or bespoke design. These designs are supported by our managed hosting packages which are typically hosted on linux based servers but can be supported on microsoft servers.Our new media production team use the latest cutting edge HD ready equipment which enables us to produce the highest quality pictures. Our DVD's are also authored using signing which caters for the hard of hearing.Our IT support system uses a ticketing process to register a fault and we have standard SLA's in place to resolve issues within a given time frame. The system creates an audit trail which enables system administrators to keep a track of how their problems are being dealt with.Our services are designed for SME's as well as Third Sector Organisations.

The Consumer Protection Agency is a trade association providing verification, portfolio and reference services to trades people and their potential customers.As business development manager for Consumer Protection UK Ltd I had overall responsibility for running the sales and marketing divisions for the company. Responsible directly to the Managing Director and Company Secretary.My main achievement in this role was to the companies business model from one which relied heavly on telesales for all their new business to one which now gets the mojority of their new business leads through the internet. These leads are targetted and this change in their model had lead to huge saving in staffing and other sales costs.Main Achievement:Change business model from telesales based to web based lead generation model.Revamped website and overall web presence.Reduced staffing and advertising costs.