Manage logistics operations globally by coordinating with vendors, freight forwarders and 3PL Warehouse. Achieved to bring down total transportation cost of 11% on ocean freight by vetting the most optimum freight forwarder.Successfully established the logistics process of a new branch of the company by collaborating with a 3rd Party IT Developer to set up API with our existing ERP system.Implemented the new supplier connection electronic interface which has improved forecasting capabilities with real-time ERP updates which eventually resulted in streamlining the procedure and eliminating human error.Collaboratively working with Purchasing and Production team to analyze the standard cost breakdown/unit and providing a monthly report to HOD of Supply Chain DepartmentAchieved to successfully accomplish inventory consolidation project worth 3.2 million dollars for three separate companies which were managed separately to save almost 5% of the storage cost.

Responsible for arranging third party logistic providers/ private carriers for LTL shipment using FreightCOM while ensuring minimal cost as well as meeting the customer delivery time requirement. Scheduling carriers for pickup/delivery, updating tracking details to customer, resolving post shipping issues such as undelivered/ lost shipment, claiming insurance and RMA procedure.Processing orders by generating labels, invoices, packing slips and accomplishing daily shipment targets using Shipstation software under the cost threshold company tends to achieve.Optimizing warehouse storage and maintaining accurate inventory database on website using shopify as well as partnered online store (Amazon and BestBuy)Receive items form multiple vendor, ensuring right product and quantity as per the manifest/ Purchase order with no visible damage.Generating barcode/SKU as per company’s SOP as well as labeling the received goods as per manufacturing specification/ UPCUpdating website product listing for both new and existing products with accurate quantity available for online buyers by conducting cyclic inventory count.Forecasting future sales and working with procurement manager to generate purchase order of products within the inventory lead time to maintain the safety stock level

Preparing back office end report and updating it to shell head office daily. Experience of working at five different major locations of Shell Select retail store and coordinating with associate/ cleaner/ technician for assigning responsibility. Checking weekly products sales, forecast demand, issuing purchase order as per the lead time, data entry in RSM/Excel and resolving inventory discrepancies. Interacting with hundreds of daily customers and resolving their issues before the problem escalated.

Interacting with hundreds of daily customers while managing till counter. Ensuring excellent customers service and assisting them in processing the purchase . Offering additional promotion for increasing sales.Maintaining cleanliness, products fronting and stocking. Ensuring site safety from store thefts, fuel spill and preventing drive -off.

Coordinate the flow of inbound and outbound material, managing inventory while staying abreast of daily customer orders. Prepare shipment documents such as Invoices and BOL. Identifying potential issues such as missing/damaged item or insufficient stock for processed orders and resolving discrepancy Maintaining log of orders, driver/ carrier availability, delivery location and deadlines. Interacting with customers, guiding them and finalizing required sales. Ensured customer satisfaction by analyzing shipments and proactively identifying potential delivery issues for resolution. Maximized profits by effectively negotiating carrier pricing for customers as well as vendors.