Dynamic luxury retail professional with 10+ years of experience in enhancing client relationships and exceeding sales targets through exceptional interpersonal skills and analytical business acumen. Spearheaded strategic initiatives, boosting revenue, brand awareness, and customer loyalty by leveraging talents in event management, sales forecasting and visual merchandising. Seasoned in team training and development, consistently achieving and surpassing performance metrics with strong stakeholder communication skills.Passionately engaging with a diverse client base, ensuring a personalized and culturally sensitive experience. Previously at high-volume retailers such as Sephora and Swarovski, I contributed to cultivating strong client relationships and driving sales through my tailored approach—skills that are now instrumental in my current roles as Skincare Sales and Education Specialist at Dr. Dennis Gross Skincare and L’Occitane Group.