Mehzabin Alam Email & Phone Number

Toronto, On, Ca

Ontario, Canada

The Quality Control Operator inspects image quality and review data to ensure that specifications are met and alerts production when quality is compromised.Duties and Responsibilities:• Organizes retrieved data and source documents; identifies data to be entered• The quality control (QC) inspection identifies substandard images and data inaccuracy• Proofs data entered against source documents; makes necessary corrections• Organizes and records work completed• Follows established guidelines or staff requirements to appropriately handle source Documents, files, distributes, or returns source documents after data has been entered.• This role is critical in discovering and highlighting process and equipment malfunction• Performs other related duties as assigned by Management

2450 Finch Avenue West,North York

Filed and archived internal confidential employee records, processed new hire documentation packages, and assisted human resources team with clerical duties such as scanning and data entry. Addressed email and phone queries, provided assistance with releasing of vacation and holiday pay, performed receptionist duties, and administered software database. Organized job fair events, managed payroll by utilizing Quick Book, and compiled reports for invoices and employee paycheck. Collaborated with different financial institutions, posted job ads, reviewed candidate resumes on job portal websites, and scheduled interviews. • Ensured confidentiality of employee information being processed.• Consistently met target of placing candidates in the right job.

Etobicoke, On

Maintained employee records, compiled agendas as well as meeting minutes, placed order for employee uniforms, and drafted letters of employment for staff. Processed employee expense forms, performed data entry tasks, and filed documents. Assisted with onboarding process, organized orientation sessions, tracked office supplies stock, booked rooms, and compiled interview packages. • Successfully trained new employee within a short period of time.

Assessed client needs, provided great level of customer service, and educated customers on products. Collaborated with sales associates as well as store managers and ensured cleanliness of facility. • Recorded highest level of customer loyalty within the team.

Dhaka, Bangladesh

Processed inbound calls, responded to emails, managed social media platforms, and addressed live chat queries. Recorded relevant customer information, ensured optimum documentation of client details, and created support ticket. Delivered customer support, trained new users, and assisted with technical issues encountered with product. • Stayed up to date with wireless solutions, rate plans, as well as various products and services.