Phrases used to describe Mei's training style: organised, original, attention grabbing, entertaining, and meticulous. Years of retail experience have helped shape a good presenter with much poise and patience for working well with people. Mei's ability to teach Service Excellence/ Customer Service skills by speaking clearly and using simple terms is an ability that takes time to master. She prides herself on always being prepared, and takes great satisfaction in watching her learners cross that bridge of learning.In her leisure hours, Mei enjoys swimming, music and reading. “The feeling of achievement of swimming laps can never be explained in words.” Now that she knows what is likely, there is no stopping her. Mei looks forward for the swims because they show her how to break limits and use her mental strength to overcome the physical fatigue. These lessons can be translated into everyday life. Mei is a fun and easy going person to be around. Her perfect trainee is one who asks questions and participates. When they do, it shows they are interested in learning. It is the use of humor combined with the points she is trying to get across that makes you remember her lessons. So really, Mei has a wealth of resources in her skill of passing on her knowledge to the next generation. Mei’s passion and love for Retailing & Customer Service saw her working for well-known branded boutiques like Top Shop, Tommy Hilfilger and Brooks Brothers. She also ventured into the Beauty & Grooming industry, and was Chief Operating Officer, managing the diverse teams and brands for Eurogroup Pte Ltd. Mei joined SIRs in 2013, as Associate Trainer. She is enthusiastic in her mission to impart her trainees with knowledge, experience, and enthusiasm. Mei is also presently into developing curriculum for WSQ modules to play her part in helping continuing education.Don't aim for success if you want it; just do what you love and believe in, and it will come naturally. ~David Frost