Software Engineer
Current• Drive the planning and development for SaaS call center software following Agile product development methodologies• Collaborate regularly with 3 different development teams on new project designs and feature improvements• Designed and developed a web component with a custom interface using Figma and StencilJS • Led and organized a 7-person team for a hackathon project to create custom VueJS web components with real-time data retrieval • Created and documented a RESTful API using Kotlin and made an accompanying feature toggle that is used by 15+ teams• Assisted in reducing performance bottlenecks by optimizing Oracle database queries• Wrote and maintained 100+ Java automation unit tests for feature toggle components• Overhauled web page UI according to client mockups, enhancing user experience by 41% according to feedback reviews• Automated build processes on npm, reducing deployment times by 27% for multiple projects