Meika Hinkle-Degroot Email & Phone Number

Oakland, California, United States

Milford, Michigan, United States

As the E-commerce Manager at The Clothing Cove, I oversaw various aspects of our online retail operations and contributed to the business's overall success. My key responsibilities included:Oversaw Shipping and Fulfillment- Ensured customers received orders in a timely and efficient manner, managed shipping software and accounts, and solved any issues that aroseLive Selling- Set up and facilitated live streams for optimal user engagement and sales Customer Service- Answered the store phone and monitored the store’s public email address to respond to customer questions and concerns - Educated customers on how to navigate the app and website Member of The Marketing Team - Strategized how to drive traffic to the store, website, and app through social media and marketing campaigns - Planned and executed all promotions and events - Created social media content and marketing materials Member of The Management Team- Attended weekly management meetings to collaboratively plan and coordinate the coming week- Trained employees on policies, systems, software, and customer service- Fulfilled the role of a keyholder and seamlessly stepped in as backup retail manager in opening/closing procedures and daily operations

Adrian, Michigan, United States

Supervised residents, maintained a safe and friendly living environment, responded to emergencies, mentored and befriended residents, and ensured all school policies were followed within the residence hall.

Adrian, Michigan, United States

Managed the organization's donor databases, designed collateral pieces, implemented social media and web presence, and organized events. Honed skills in nonprofit development work and social media marketing through conducting prospect research, developing marketing materials, and tracking and evaluating all development efforts. Worked directly with the Development Director.

Milford, Michigan, United States

Drove sales through merchandising, styling, customer service operations, retail management, and social media marketing. Gained experience with producing product photos and descriptions, live selling, retail software, and web design.

Brighton, Michigan, United States

Greeted customers as they entered the store and made conversation in a friendly manner, assisted them in putting together outfits and servicing their needs while shopping, facilitated efficient and friendly check-out service, and helped with store merchandising and organization.

Brighton, Michigan, United States

Maintained all buildings, property, equipment, and landscaping for Cornerstone. Facilitated setting up special events, re-organized multiple spaces, and worked collaboratively within a team dynamic.

Howell, Michigan, United States

Supervised three children ranging in age from 4-12. Ensured a safe environment and balanced daily tasks and activities. Cooked for, cleaned up after, and entertained children.