Financial Support Specialist
CurrentAs a Financial Support Specialist, I am proficient in thoroughly scrubbing accounts to verify insurance coverage, ensuring accurate billing and reimbursement. Demonstrating my ability to handle customer calls pertaining to bill inquiries, payment processing, and providing clear and helpful explanations. Also providing collaborative support with assisting Patient Access Specialists with account-related tasks, ensuring a seamless transition from registration to billing processes. With problem resolutions I am skilled in addressing billing discrepancies, clarifying charges, and resolving issues to ensure accurate and transparent financial transactions. Terry Reilly is a non-profit organization where I follow compliance with FQHC guidelines and assist Patient Navigators with Financial Assistance Waivers for patients in need of help.My main priority within Terry Reilly’s financial department is being proficient in conducting thorough reviews of unpaid accounts for collections. Ensuring accuracy, completeness, and compliance with billing standards. Having being proficient with these task I am creating a Standard Operations Policy for these unpaid balances to prevent errors of transfers to collections or over billing patients.