Meindert Steketee Email & Phone Number

Victoria, Bc, Ca

Victoria, British Columbia, Canada

Victoria, Bc

In my role as Operations Manager I always look for ways to improve processes and strategies to meet the ever changing demand. The major skill I have learned is the ability to adapt to change quickly and effectively. I have also created an environment for my employees where they feel safe, comfortable and respected at all times. I always lead/manage from the idea that 'I work for my employees'.Meaning that I make sure that I provide the tools, the training and the guidance for my employees, so… Show more In my role as Operations Manager I always look for ways to improve processes and strategies to meet the ever changing demand. The major skill I have learned is the ability to adapt to change quickly and effectively. I have also created an environment for my employees where they feel safe, comfortable and respected at all times. I always lead/manage from the idea that 'I work for my employees'.Meaning that I make sure that I provide the tools, the training and the guidance for my employees, so they can thrive in their role. My key achievements with the company are:* Successfully managed my team and the outbound operations through a period of rapid growth where package volume increased by over 100%. * Continuously forecasting of package volume through data analysis and create matching plans for a productive operation.* Successfully trained and coached 12 new employees to meet and exceed company standards. * Exceeded company goals every single month for safety, productivity, scan compliance and on-time processing and won 4 awards for best outbound operation of the month in the Provincial District (Western Canada). * Created an open and inclusive work environment by high daily engagement efforts with my team and by operating and leading with safety as the top priority. Show less

Victoria, Bc

As the Operations Coordinator I provided operational support through the coordination of the quality, service and administrative functions in the pickup and delivery area. I handled and investigated customer complaints and disputes, perform business discussions with contracted service providers, and assist in the quality assurance of package processing.

Vancouver, Canada

West Trek Tours is a budget tour provider based in Vancouver that offers the best travel experience for the best value in Western Canada and the US. My key achievements as a Operations Coordinator with the company are:* Successfully scheduled and planned hundreds of bus tours across Western Canada from start to finish. (This includes booking and coordinating all hotel, bus and activity reservations)* Prepared itineraries, passenger manifests, rooming lists for 10.000+ passengers per… Show more West Trek Tours is a budget tour provider based in Vancouver that offers the best travel experience for the best value in Western Canada and the US. My key achievements as a Operations Coordinator with the company are:* Successfully scheduled and planned hundreds of bus tours across Western Canada from start to finish. (This includes booking and coordinating all hotel, bus and activity reservations)* Prepared itineraries, passenger manifests, rooming lists for 10.000+ passengers per year. * Successfully implemented and managed a new reservation system (FareHarbor) for West Trek Tours which is now used by all employees, partners & agencies..* Created and managed online travel agency accounts like TripAdvisor, Expedia and TourRadar which have led to an increase in online sales.* Monitored sales numbers and processed data in an orderly matter to make company recommendations for adding, cancelling, downsizing of tours to maximise profits. Show less

Wanaka, Otago, New Zealand

Spend just over a year travelling in New Zealand and worked for 6 months in the Deli department at Grocery store New World.

Vancouver, Canada Area

West Trek Tours is a budget tour provider based in Vancouver that offers the best travel experience for the best value in Western Canada and the US. My key achievements are:* Completed a thesis about the wants and needs of international students for active leisure tours which was used in the planning stage for next season tours. * Improved online marketing efforts by optimising SEO, Google ads, Facebook ads and by promoting tours through online travel agencies. * Managed West… Show more West Trek Tours is a budget tour provider based in Vancouver that offers the best travel experience for the best value in Western Canada and the US. My key achievements are:* Completed a thesis about the wants and needs of international students for active leisure tours which was used in the planning stage for next season tours. * Improved online marketing efforts by optimising SEO, Google ads, Facebook ads and by promoting tours through online travel agencies. * Managed West Trek Social Media channels and successfully increased visibility of the company to international travellers in Vancouver. Show less

With almost 10 years of serving experience I have developed important and valuable skills like; Teamwork, Customer Service, (non)-verbal communication, numeracy, integrity, time management and prioritisation, persuasion, working under pressure, and resilience. I have mostly worked in a fast pace, high volume restaurant environment, but also have 2 solid years of fine dining restaurant experience.* 1 year of serving experience at Restaurant the District, North Vancouver. (2016)* 8… Show more With almost 10 years of serving experience I have developed important and valuable skills like; Teamwork, Customer Service, (non)-verbal communication, numeracy, integrity, time management and prioritisation, persuasion, working under pressure, and resilience. I have mostly worked in a fast pace, high volume restaurant environment, but also have 2 solid years of fine dining restaurant experience.* 1 year of serving experience at Restaurant the District, North Vancouver. (2016)* 8 years of serving experience at Restaurant Cine Cafe, the Netherlands. (2007-2015)* 2 years of serving experience at fine dining Restaurant de Gevangentoren, the Netherlands. (2011-2013) Show less

Bachelor Of Arts - Ba, Sports And Movement, A

The Bachelor of Sports and Movement is a management degree where you are trained to become a professional in the field of lifestyle.

Minor, Tourism Management, A

As part of my 4 year Bachelors Degree I have completed a Minor in Tourism Management. Completed Courses: - Eco Tourism - Product.