Client:1. User needs interview2. pre-sale3. Product demo and import4. Anomaly elimination and explanation5. Customer relationship maintenanceProduct development side:User needs analysis2. Product Specification Writing3. UAT file writing4. According to the problems and needs reflected by users, comprehensively develop the specifications of the development end, make clear and make appropriate judgments.Tools:1. Bug Tracking: JIRA/ Redmine/ Mantis/ Trello/ Notion2. Documentation: Redmine/ Coggle/ WIKI/ Draw.io/ XMind: ZEN3. Project management: Redmine/ Trello/ Notion4. Log Tracking: Kibana5. Testing: Postman/ MS SQL/ MySQL[Recent work experience]:Through the cooperation with QA and RD, with the purpose of solving the problem, try to reproduce and find out the cause of the problem, and use the current situation as the benchmark for reflection to plan a solution that meets the expectations of users but does not violate the principles of development.[Future career expectations]:I like a lot of communication, but can work close to the core of the product. Similarly, the use expectations of customers can make them integrate into the product and achieve the purpose of optimization.Think differently from the past, use QA thinking to exercise and improve the product's physique; in the process, use the past experience on the PM side to provide users with better products and make the company's products develop in a healthy state.