Meka Hampton Email & Phone Number

Answer telephone inquiries regarding Utilization Management program Answer Care Management inquiries from Providers and members regarding Case Management & Disease Management Interact daily with members, facilities and providersReview and handle multiple reportsAssist in Team development and mentoring with new employees Load authorizations, notifications and demographic information

Audit medical records through process of review, scan and print. Assist coordinators with this process.Travel to local and surrounding area physician offices & hospitals conducting audits. Experience in various EMR systems. Responsible for download of electronic records, organization of members letters and scheduled audits. Gather patient assessments, enter data into mainframe system.

Cleveland, Tn

Executive Administrative Assistant to the Director of Head Start/Pre-K/Early Head Start Family Resource Agency, Inc. Pre-K program that offered child care to low-income families. Provided administrative support and assistance as an executive professional to the Director and Assistant Director Managed the Director’s calendar and scheduled appointments. Screened incoming calls and correspondence and responded independently when possible. Attended meetings on the Director’s behalf as necessary, Assisted Director with the writing of proposals, memorandums of understandings, and contracts, including conducting research and preparing statistical reports. Handled information requests and prepared internal/external correspondence. Organized programs, events, meetings, conferences by arranging facilities and caterers, issuing information or invitations. Coordinated speakers and controlled event budget. Assisted Program Fiscal Manager with allocating purchase orders. Organized annual program-wide Employee Appreciation event. Organized and participated in annual Strategic Planning event. Organized Community Pre-K Advisory Committee meetings Secured photographer and organized pictures for each Pre-K classroom. Supervised office volunteers. Designer and editor for monthly Pre-K newsletter to staff and parents. Prepared confidential correspondence, reports and other complex documents. Typed memos, purchase requisitions, and other department forms and documents. Assisted Program Director and Assistant Director in maintaining Community Assessment.

Administrative support for Regional Medical Director , Senior Medical Director, Regional Pharmacy Director, Regional Nurse Liaison , and coverage of UM Tech Box handling of peer to peer requests. ( requests made by external physicians to speak with BCBST physician ) , scheduling and coordination of these calls , entered these scheduled requests into Facets program) . Scheduled support of various meetings and conference calls . Initiated routine general office duties such as correspondence , telephone inquiries, room bookings, maintenance of photocopiers, ordering supplies online, filing of financial paperwork, sending & recording faxes, and preparation of consulting agreement documents . Organized all details with respect to coordination of quarterly Regional Advisory Panel committee meetings held at BlueCross BlueShield ; close contact with caterer for submission of menu for meeting.Reviewed and organization of Legislative Bill Reviews, i.e.: printing and collating bill reviews daily. Division Facilities Coordinator sent requests for work orders, project requests , furniture , and equipment order to Facilities . Scheduling of provider visits, data entries in Access database. Liaison for provider related medical issues. Legal Information systems assistant (assisted in Legal department with various duties- entered data into spreadsheets and logged information as necessary ) Disease management associate (assisted with filing, data entry, compiling information for submission to supervisor for monthly report ) Account management assistant (assisted with filing, photocopying, data entry, assignment of special projects)

BlueCross BlueShield of Tennessee (Kelly Services) Administrative support for Regional Medical Director Scheduled peer to peer requests for Region 3 (Chattanooga) Sent & recorded faxes Prepared consulting agreement documents Handled telephone inquiries, handled meeting requests , ordered supplies Responsible for travel and lodging requests

Payroll Accounts Specialist Cellular Sales ( Randstad ) an authorized dealer for Cingular Wireless . Processed and mailed out payroll checks for 40 agents in nine markets throughout the southeastern states. Data entry for each of the stores 9 locations , handled payroll issues , and advertisement mailers to each store location . Tracking of loss / gain inventory through sales database ( Access ) , kept track of cellular accessories and store supply ( inventory ) Researched archive files in relation to customer service issues . Responsible for the tracking of each store performance in cellular sales .

Managed retail store , trained staff of 6 sales reps , inventory control, ordering cash control and maintenance functions . Prepared daily sales reports . Interacted with corporate personnel at all levels . Handled administrative aspects : completion of contracts , verifying identification , running credit checks, preparation of customer files, and addressing local market promotions . Conducted many face to face successful opportunities Achievement & maintenance of monthly sales quota : 30 phones / month including sales of accessories, phone cards . Billing , retention and equipment issues were handled on daily basis . Primary consultant for customer relations and billing issues . Provided maintenance of cellular accounts .

Education record

Education record