• Consulted with clients and internal partners to identify and develop training solutions at a strategic level.• Facilitated sales and product curriculum for Comcast Business Services; enhanced training content and was integral in making the Greater Chicago Region the #1 market for voice-product sales.• Increased sales revenue 2% within a year by coaching management and sales teams on performance improvement.• Established a reputation as an impactful presenter and team player.

• Successfully managed and cultivated my account base. Developed strategic, value-added solutions and presented proposals to senior-level executives. Facilitated account management, revenue maintenance and client services. Established new clients through intelligent networking and creative prospecting. Strong performance in maintaining sufficient pipelines to meet sales quota and develop new business.

• Developed and implemented training curriculum associated with new and existing field sales and sales management personnel. This included conducting needs assessment, job and task analysis; setting learning objectives; developing detailed course content and delivery of material in both classroom and on-line setting.• Evaluated strategies which allowed measurement of the learning progress and training effectiveness.• Exceeded company expectations by developing a comprehensive on-boarding program that led to quota attainment for 77% of new hires within the first 3 months.• Pioneered company’s first intranet site, which led to the development of an E-Learning environment.• Originated the company’s first mentorship program for sales executives and led efforts to create career path opportunities.

• Managed the development, introduction, and life-cycle of voice and data products across multiple sales channels by working with all internal departments of company. This includes competitive analysis; product strategy and positioning; product release and training; developing marketing materials and end-user documentation.• Reduced order rejections by over 15% while serving as product expert to internal and external executives to provide assurance of product capabilities and smooth, timely installs.

• Implemented training solutions for over 500 new-hires. Responsible for logistics, budget, training materials and reporting. Delivered high energy sales training and facilitated successful on-boarding of all sales executives. Served as a field expert and provided progress reports.• Collaborated to design and deliver training courses on company’s first VoIP product rollout and other communication technologies.• Aligned learning solutions with course objectives and learner needs, often enhancing the solutions based on immediate feedback.• Coached sales executives using interactive process to help individual develop more rapidly, set goals, take action and make better decisions.• Continually evaluated and monitored the impact of learning solutions to ensure their effectiveness. Summarized and communicated evaluation results to upper management.