Responsible for providing comprehensive support to Atlanta Wealth Building Initiative’s Chief Executive Officer (CEO). Engages in all aspects of supporting the Executive Office and leverages the Executive Assistant’s ability to organize and execute work, manage priorities, and build relationships with a wide variety of internal and external stakeholders.Provides high-level administrative support to the CEO, including calendar management, meetings management, event planning, travel planning, and other initiatives and assignments to support the CEO. The Special Assistant also serves as the Board Liaison, coordinating all board meetings and leading documentation protocol and support. Under general guidance and direction of the CEO, resolves moderately complex problems and improves or establishes processes and procedures to ensure effective and efficient operation of the Executive department.Plan and schedule appointments, meetings, travel itineraries, catering, and retreats. Serve as an administrative liaison between the board and management, coordinate board meeting logistics, manage communications, and take board and committee meeting notes. Prepare materials, agendas, meeting reminders and transcribe and distribute notes. Manage expense documentation and reimbursement requests for CEO.Cultivate relationships with external stakeholders and their administrative support. Work with executive team and staff at all levels as needed to support CEO activities. Draft correspondence and support the execution of communications including emails, briefing memos, and various other communications from the CEO to internal and external stakeholders.Complete ad hoc special assignments and work collaboratively with AWBI’s operation team to manage time; problem-solve; monitor progress of AWBI deliverables and priorities; and adjust plans. Work with Communications to support coordination of the CEO’s speaking engagements and other public appearances.

Executive Assistant to Christina Etchberger, CEO at It's a Military Life.

Provides executive administrative support to the Vice President of Emory Healthcare Primary Care and Specialty Associates and Director of Executive and Employer Health Services. Maintains and manages extensive calendars for executives and ensures appropriate preparation for daily activities. Coordinate travel arrangements. Handles meeting and conference logistics including arranging itinerary, preparing expense reports, and coordinating special events. Act as office manager for the department and monitor daily operations. Prepare and monitor budgets and project proposals and work on special projects. Research, generate, and compile information for reports and presentations, including chart and graph preparation. Lead meetings addressing specific operational issues and develops recommendations and action plans towards their resolution. Assists in the administration and interpretation of policies and procedures for the organization and department. Supervise and schedule clerical and secretarial staff, initiates paperwork for employee transactions, and assists in investigating and resolving employee issues or concerns. Act as a liaison and spokesperson for departmental inquiries.

Provides administrative support to the Senior Leadership including remote support from another Regional Office. Provide extensive calendar management & manage the leaders’ daily schedule. Plan and schedule conferences, trainings, and teleconferences. Coordinate schedules for Directors on different Time Zones and different office locations across the nation.Demonstrate a high level of integrity, professionalism, and confidentiality, handling sensitive information with tact, discretion, and judgment. A high degree of responsiveness and independent judgement is required to plan, prioritize, and organize in a fast-paced, rapidly changing environment.Arrange travel and all accommodations including comprehensive and detailed itineraries for internal team members and external clients as needed. Order supplies, coordinate equipment repairs, and prepare expense reports. Maintain invoice logs and process payments via P-Card. Pull monthly Budget Reports and highlight variances. Prepares memoranda, meeting minutes, reports, spreadsheets, and presentations. Highly proficient in Microsoft Word, Excel, PowerPoint, Outlook, & Visio. Proficient aptitude to quickly learn new technologies. Experience working with online collaboration tools i.e. WebEx, Microsoft Teams, Skype, and Procurement Software i.e. SAP Ariba, Peoplesoft, Concur, SAP OneLink.Key data in computer system verify accuracy of entered data. Assist with dissemination of internal communications. Coordinate special projects. Create and maintain email distribution lists. Create SharePoint sites and Teams Pages and Channels for staff. Build Surveys in Survey Monkey and Mail Chimp for survey distributions for projects.Assists with compiling and tracking department performance management reports. Coordinate and help implement companywide events. Maintain organizational charts and Assist with Onboarding and Offboarding. Welcomes guest. Serve as a backup for other assistants, as necessary.

Assistant to the Deputy Inspector General, VP of WIC Compliance for the Department of Public Health. Perform complex administrative duties to support the daily operations of the department and provide heavy administrative support to staff. Schedules appointments, arrange travel, and maintains and manages heavy calendar for the Deputy Inspector General. Manage multiple priorities. Schedule meetings and conferences as well as arrange logistics, catering, materials and documents, and audio-visual equipment for meetings and trainings. Manage and maintain departmental conference room scheduling and availability.Performs various aspects of procurement including ordering, processing billing statements/invoice, and creating requisitions/purchase orders, and contracts. Track daily, monthly, and yearly expenditures and maintain an organized file record for all expense reports. Monitor budget and adhere to fiscal policies for providing services and purchasing. Performs data collection, data mining, analysis and monitoring of multiple databases. Create complex reports and spreadsheets, gather and research information, prepare presentations, copy and file, prepare and dictate notes, draft memorandums, record meeting minutes, perform data entry, and other special projects. Acts as the primary point-of-contact and subject matter expert for the department and the “Go-To” person for assistance with daily troubleshooting issues for staff. Acts as a spokesperson for departmental inquiries. Serves as liaison between program management, other agency departments, and clients. Manage records and files for clients, employees, and vendors. Assist with On-Boarding and Off-Boarding process. Act as HR Liaison and initiates paperwork for employee transactions. Recommends, plans and implements operations policies, objectives and activities to ensure continuing procedures, maximize efficiency and effectiveness and to increase productivity.

Provide administrative support to the Babies Can't Wait Early Intervention program. Administrative Assistant to the Early Intervention Coordinator. Act as Office Manager and department liaison. Develop documents and visual aids and compose and accurately type correspondence. Maintain calendar for meetings, conferences, and tasks and provide administrative support for the Early Intervention Director and District Clinical Director. Organize Monthly Board of Health Meetings, Quarterly Public Health Nursing Meetings, and Weekly Primary Service Provider and Roundtable Meetings. Process purchase requisitions for inventory and supplies. Monitor inventory and replenish supplies. Organize logistics for meetings and conferences held by department. Make and arrange travel arrangements for staff employees. Respond to internal and external customer inquiries by phone, mail, and face-to-face contact. Answer phones, take messages, and assure appropriate staff receives it. Serves as liaison between program management and clients. Demonstrate advanced understanding of program rules and regulations and resolve and facilitate resolution of problems independently. Maintain client medical records and ensure parental rights are enforced and confidential information is protected. Process billing statements and invoices and reconcile company payments to the program. Monitor budget and adhere to fiscal policies for providing services and purchasing.Data entry to include entering referrals and creating and updating client records in company database systems. Review and correct data that appears inconsistent or erroneous and reconcile data entered with generated reports. Generate and file data for statistical monthly as well as quarterly state and federal programmatic reports and monitor and track data.

Perform administrative tasks to support daily operation of program and the Program Associate. Perform tasks using Microsoft Office including Word, Excel, PowerPoint, Publisher, Outlook, and Access to type correspondence and reports; edit and update various spreadsheets. Answer telephones and direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages.Assist in the ordering, receiving, stocking and distribution of office supplies. Coordinate the repairs and maintenance of office equipment, including copier, fax machines, computers, printers, etc. Provide callers with information such as company address, directions to company, fax numbers, company website and other related information. Greets and directs visitors to the company; manages reception area to maintain a professional image.Receive, sort and forward incoming mail; Coordinates the pick-up and delivery of all mail services (FedEx, UPS, etc.). Manage conference room reservations and organize all aspects for meetings. Maintain confidential records and files. Enter data is various databases. Heavy data entry.

Review and process claims submitted by policyholders. Help determine any issues or reasons for delays in claim payments. Place and receive calls through a Customer Call Center, while maintaining established standards of reduced hold time, wait time, and number of calls per hour. Assist customers with verifying benefits and eligibility, and determining the documentation needed to file claims.Log client information, verify coverage and determine allowable benefits or compensation. Perform interviews and research to determine the validity of the claim. Follow up with clients and insurers to resolve issues and discuss reasons for reduced or unpaid claims. Compile reports and communicate regularly with supervisors and managers regarding the status of claims. Stay up-to-date on local, state and federal laws that affect claim payments.