Mekides Mezgebu

Mekides Mezgebu Email and Phone Number

Clinical Services | Medical Devices | Customer Support @ NSBE Boston Professionals - National Society of Black Engineers
Mekides Mezgebu's Location
Cambridge, Massachusetts, United States, United States
About Mekides Mezgebu

Clinical Specialist leveraging extensive experience in problem solving, customer support, medical devices, and critical thinking to provide technical troubleshooting assistance, swiftly resolving issues and achieving key stakeholder satisfaction. Dedicated team player utilizing interpersonal communication skills to develop relationships with colleagues, clients, and patients that facilitate collaboration. Driven leader adept at instituting process improvements to streamline workflows and bolster operational efficiency.Areas of Expertise:Clinical ServicesResearch & DevelopmentMedical DevicesProcess ImprovementTechnical TroubleshootingQuality AssuranceCustomer SupportInterpersonal CommunicationProblem Solving

Mekides Mezgebu's Current Company Details
NSBE Boston Professionals - National Society of Black Engineers

Nsbe Boston Professionals - National Society Of Black Engineers

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Clinical Services | Medical Devices | Customer Support
Mekides Mezgebu Work Experience Details
  • Nsbe Boston Professionals - National Society Of Black Engineers
    Head Of Public Relations
    Nsbe Boston Professionals - National Society Of Black Engineers Jul 2023 - Present
    Boston, Ma, Us
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  • Imris,
    Clinical Applications Specialist
    Imris, Jun 2019 - Present
    Chaska, Mn, Us
    • Conducted field support for implementation of interoperative imaging technology in OR suites and delivered remote troubleshooting, collaborating on cross-functional teams to secure readiness of sites by the go-live date while improving patient outcomes with product integration.• Orchestrated workflow development protocols, implementing process improvements that streamlined procedures, increased documentation, bolstered efficiency, and stimulated time and cost savings.• Trained employees in software and technology standard operating procedures, applying technical expertise to ensure adherence to best practices and deliver regular coaching that bolstered team performance.
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  • Medtronic
    Clinical Specialist
    Medtronic 2018 - 2019
    Minneapolis, Mn, Us
    • Provided clinical support by performing troubleshooting, delivering on-site education, employing interpersonal skills to build relationships with both patients and physicians, conducting daily interrogations on CRHF medical device systems, and supporting all implants and extractions.• Spearheaded process improvements by initiating a protocol to check product availability before cases and surgeries, sustaining appropriate inventory levels and streamlining workflows to bolster service quality.• Operated as a member of the Medtronic Women’s Network, supporting diversity and inclusion (D&I) efforts while providing mentoring and receiving coaching.
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  • Harvard Medical School
    Biomedical Engineer Facilitator
    Harvard Medical School 2017 - 2018
    Boston, Ma, Us
    • Developed technical presentations and conceptual design workshops from scratch, leveraging public speaking abilities to convey information in a manner that drove educational growth.
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  • National Society Of Black Engineers
    President
    National Society Of Black Engineers May 2016 - May 2017
    Alexandria, Virginia, Us
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  • University Of Massachusetts Dartmouth Campus Master Planning/Capital Projects
    Student Assistant Project Manager
    University Of Massachusetts Dartmouth Campus Master Planning/Capital Projects Sep 2016 - Jan 2017
    Boston, Massachusetts, Us
    Provided accurate information to the head architects regarding the types of services the Office of Master Planning| Capital Projects gives. Provided assistance in data collection, market strategies, and implementation of updating of the Lab Planning Questionnaire form in the development of Research planning database for the Office of Master Planning| Capital Projects.
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  • Antibodyplus
    Sales Engineer
    Antibodyplus 2016 - 2017
    • Provided customer service and sales support by using interpersonal communication skills to build and maintain relationships with clientele while responding to queries in a timely manner.
  • Yekatit 12 Hospital
    Biomedical Engineer Intern (Nsf Funded Lsamp Research Grant)
    Yekatit 12 Hospital 2015 - 2016
    • Conducted quality assurance on medical devices, using problem solving and critical thinking skills to perform root cause analysis and rectify issues.

Mekides Mezgebu Education Details

  • University Of Massachusetts Dartmouth
    University Of Massachusetts Dartmouth
    Biomedical Engineering

Frequently Asked Questions about Mekides Mezgebu

What company does Mekides Mezgebu work for?

Mekides Mezgebu works for Nsbe Boston Professionals - National Society Of Black Engineers

What is Mekides Mezgebu's role at the current company?

Mekides Mezgebu's current role is Clinical Services | Medical Devices | Customer Support.

What schools did Mekides Mezgebu attend?

Mekides Mezgebu attended University Of Massachusetts Dartmouth.

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