As a Human Resource Analyst and Customer Success Manager in a fast-paced startup environment, I leverage advanced tools to analyze and interpret complex data sets, generating insights that inform leadership decisions and drive improvements in workplace culture across industries.Utilizing tools like the Love of Workplace Index®, I assess and enhance employee satisfaction, engagement, and overall workplace sentiment. These data-driven insights guide leadership teams in identifying growth areas and implementing strategic initiatives that create a positive and thriving work environment.In my role as Customer Success Manager, I work closely with clients to help them maintain or achieve Certified Most Loved Workplace® status. This involves scheduling and facilitating Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) to provide guidance and support throughout the client success journey. Through these sessions, I help clients implement effective strategies that foster workplaces where employees feel valued, respected, and engaged, ultimately building environments that align with the high standards of a Most Loved Workplace®.As the project manager for platform updates, I focus on enhancing the user experience by coordinating with cross-functional teams—including sales, customer success, the COO, and the app development team. My role involves aligning our efforts to ensure each update is thoughtfully executed to meet client needs and exceed industry standards. This collaboration is essential in keeping our platform intuitive, responsive, and valuable for users, fostering a seamless and positive experience that supports client success.

At People Analytics Partner MLC, LLC, my mission is clear: to help leaders truly hear what their employees are saying and empower them to act on what’s possible. Through thoughtful analysis and actionable insights, I help organizations build stronger, more connected workplaces.With over six years of expertise in human resource analytics, I specialize in analyzing employee lifecycle survey data, creating impactful reports and presentations, and breaking down complex information into simple, easy-to-understand insights. My work doesn’t stop at delivering insights—I partner with leaders to develop meaningful action plans that drive real change.Additionally, I bring extensive experience in project management and am skilled in compensation analysis. Using tools like Excel, Power BI, and AI solutions like ChatGPT, I offer modern, data-driven approaches to uncover trends, solve challenges, and create strategies that work.My vision is to make the workplace a happier, more joyful, and loving environment where employees can thrive with peace, health, and work-life balance. Because when organizations invest in their people, everyone wins.Let’s partner to create the workplace you’ve always envisioned.

At Cholgers Contributions, we're on a mission to empower individuals to achieve financial freedom through faith-based principles so they can create the life they truly desire. We believe that when families flourish, communities thrive. Our business model offers an opportunity for sharp, ambitious professionals to diversify their income streams without sacrificing the values that matter most. Through mentorship, support, and a proven system, we help you break free from the constraints of a traditional career and step into a life of freedom, purpose, and opportunity for both you and your family.

Collaborated with senior leaders and organizational psychologists to conduct in-depth people analytics research, driving strategic planning across the employee life cycle. Developed and managed a comprehensive employee listening strategy, covering recruitment, onboarding, engagement, pulse, stay, and exit surveys. Led multiple concurrent projects requiring collaboration with cross-functional stakeholders, delivering data-driven insights that informed key decisions. Effectively communicated complex analyses to both technical and non-technical audiences while exercising discretion with sensitive people data. Produced executive-level reports and presentations, guiding senior leaders in interpreting results and translating insights into actionable strategies.

During my time at Munson Healthcare, I gained extensive experience across multiple roles that shaped my operational and analytical skills. Starting in logistics, I developed expertise in resource coordination and cross-departmental operations.As a secretary to the cardiothoracic manager, I was responsible for scheduling and managing payroll for 130 employees, ensuring efficient operations and staff coverage. In addition to overseeing payroll, I played a key role in onboarding all new employees, facilitating a smooth integration into the team. I also trained Unit Clerks in patient throughput processes, enhancing department efficiency and ensuring proper workflow. This role honed my ability to manage complex administrative tasks and fostered my leadership skills through training and team coordination.In my role as Bookkeeper, I further expanded my understanding of financial operations, focusing on data management and financial reporting. These diverse experiences equipped me with the operational, administrative, and financial expertise necessary for my transition into human resource analytics.

As a keyholder at the event center, I was entrusted with managing all aspects of on-site events, showcasing my reliability and strong organizational skills. My responsibilities included scheduling events, coordinating catering services, and ensuring that each room was properly set up according to client specifications. I played a pivotal role in maintaining high client satisfaction by managing event logistics seamlessly from start to finish. Additionally, I handled client invoicing, ensuring accuracy and timely payments.This role allowed me to develop leadership skills, as I oversaw the coordination of multiple events simultaneously, guided the setup team, and liaised with vendors to meet client needs. Through these responsibilities, I built a reputation for being dependable, detail-oriented, and capable of delivering high-quality events on time.

In this role, I managed store operations, including opening and closing duties, daily revenue tracking, and nightly bank deposits. I consistently ranked as one of the top salespeople by effectively identifying customer needs and offering personalized solutions through spa services, retail products, and memberships. My ability to manage a high volume of client appointments across multiple services contributed to increased customer satisfaction and operational efficiency. Additionally, I supported staff coordination and ensured seamless client experiences, helping drive sales growth and retention.