•Plan and execute annual, ad hoc, and high-profile events for the Department of Computer Science.•Manage facility usage and room reservations for non-academic spaces in the Brendan Iribe Center for Computer Science and Engineering and Computer Science Instructional Center.•Oversee internal budget records, contract management, expenditure tracking, and reconciliation.•Coordinate program logistics including food services, risk management, transportation, and speakers.•Supervise on-site event management, room set-ups, audio-visual requirements, and vendor solutions.•Collaborate with operational units to support event requirements and personnel needs.•Review and recommend new technologies/processes for event management improvement.•Prepare and distribute invoices, manage billing, and maintain confidentiality standards.•Serve as a liaison between the department, campus partners, and external entities.•Maintain inventory of department event equipment and ensure staff training on confidentiality.•Manage vendor relationships and ensure contractual obligations are met.•Oversees and maintains meeting/conference databases, confirming requirements and resolving inconsistencies.•Provides leadership, mentors employees, and ensures consistent application of organizational policies.• Compiles information related to meetings/space utilization and satisfaction with services, prepares reports to leadership.• Oversees dissemination of meeting/conference materials and conducts training for staff on meeting logistics.• Serves as liaison between the Department of Computer Science and internal and external customers.• Reviews and recommends new products, technologies, and processes to improve meeting and event management services, implementing changes and improvements.• Maintains confidentiality standards, ensuring secure handling of sensitive information, and training department stakeholders on confidentiality procedures.

• Acted as primary liaison for client events at the alumni center, fostering strong relationships and ensuring satisfaction.• Managed logistics including event sales, contract negotiation, walk-through meetings, room diagrams, and parking arrangements.• Collaborated with Director of Sales and Marketing to increase revenue generation and facility usage.• Demonstrated attention to detail and creativity in upselling items to enhance client event experiences.• Coordinated event logistics including audio, video, catering, décor, entertainment, and security.• Supported alumni association signature events such as annual awards gala, home football tailgates, and Maryland Day.• Supervised student and contract workers for event, sales, and operational support.

• Managed event reservations and promoted chapel events to the community.• Coordinated events for various university stakeholders and visitors.• Recruited, trained, and supervised student event manager staff.• Scheduled appointments, meetings, and site visits for stakeholders and visitors.• Maintained electronic and physical filing systems and assisted in system improvements.• Updated website, event databases, reservation system, and email lists.

Black Social Movements, Dr. Patricia Hill CollinsDepartment of Sociology, ​University of Maryland

• Managed event reservation requests using scheduling software.• Provided accurate information to students, faculty, staff, and non-university clients.• Handled client correspondence and confirmed event reservations through tours.• Supervised set-up arrangements and event diagrams for on-site events.• Built professional relationships with various stakeholders and clients.• Assisted with basic audio-visual technology and provided event troubleshooting.• Resolved client concerns promptly and effectively.

• Assisted with day-to-day operations to ensure customer satisfaction, fiscal stability, and property upkeep.• Supported leasing efforts to maintain high occupancy levels, including mailing renewal offers and managing property availability.• Maintained accurate records of availability and assisted with lease renewal process.• Reviewed and presented rental applications for approval by the General Manager.• Facilitated check-out process, ensuring compliance with final account statement requirements and conducting unit inspections.• Addressed resident concerns and complaints promptly and accurately, reporting to the General Manager as necessary.• Prepared weekly performance reports for property management.• Completed general administrative tasks such as filing, typing, and answering phones.

• Answered phones, greeted customers, and managed customer records.• Handled customer orders and inventory lists.• Coordinated incoming and outgoing mail/merchandise shipments.• Provided personalized advice on wedding gowns, bridesmaids dresses, and bridal accessories.• Built customer confidence by offering suggestions and opinions with personalized service.• Contributed to team tasks as required.

•Supported the development and management of all communications at CRGE, including websites, annual newsletters, event advertisements, grant writing, listservs, and social media outlets.• Conduct research activities as needed, such as literature reviews, compiling references, and editing manuscripts, reports, and publications.

• Coordinated operations at the Center for Young Children.• Supported CYC teachers in designated classrooms.• Ensured children's safety during indoor and outdoor activities through supervision.