Mel Goetze Email & Phone Number

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

• The purpose of the Business Integration function is to drive a culture and practice of excellence throughout our entire ICT, increasing customer satisfaction and improving organisation relationship in a sustainable way.
• Drive the deployment of future state plans, strategies, cross-functional processes and the establishment of uniform policies and procedures.
• Lead Customer Satisfaction survey, by communication, analysis, road map and improvement of 10% annually
• Support in… Show more The purpose of the Business Integration function is to drive a culture and practice of excellence throughout our entire ICT, increasing customer satisfaction and improving organisation.
• Support in creating Organisation procedures for ease of doing business with Service Managers and Senior Manager
• Business rules development with customer centric approach, consolidation of forms, proposing automation

Darwin, Northern Territory, Australia

• The Principal Application Architect is an integral member of the Strategy and Architecture team within the broader Information, communication and Technology Business Unit. The central objective of this role is to.
• Define Architecture Principles
• Define Future State Architecture and Roadmap
• Manage Architecture Requirements
• Define Architecture Standards
• Develop Enterprise Level Architecture

Darwin, Northern Territory, Australia

• The Digital Manager is responsible for the maintenance and ongoing improvement of Power and Water’s digital communication platforms, including the website, intranet, social media and web chat in line with Power and.
• Continuous improvement of customer facing digital platforms, including the website, intranet and social media channels
• Continuous enhancement of our digital proposition and capabilities, working with clients and stakeholders to… Show more The Digital Manager is responsible for the maintenance and ongoing improvement of Power and.
• Continuous enhancement of our digital proposition and capabilities, working with clients and stakeholders to achieve key results
• Ensure users are engaged in the delivery of end to end solutions, through various UX practices
• Leads platform and content enhancements to improve performance, accessibility and SEO

Darwin, Australia

• Delivery of a program of continuous improvement along with providing strategic advice on digital projects. It was my role to:manage the technical team and resources manage projects through best practice service.
• Overall responsibility for maintaining the integrity of NTG websites managed by the Online Services team
• Provide strategic advice on the most effective ways to develop, implement, maintain and evaluate internet communications to meet business objectives.
• Work with client agencies to develop and project manage the redevelopment of websites, including management of suppliers and service providers within NTG policies.
• Develop, implement and maintain appropriate policies, procedures, standards, systems and direction and ensure compliance with NTG web guidelines. Show less

Darwin, Northern Territory, Australia

In December 2016 the digital team was migrated into the Department of Corporate and Information Services following machinery of government changes.After the launch of NT.GOV.AU it was clear we needed to transform the way we worked in order to realise the vision of the website whilst delivering the services expected by 15 government agencies. I designed the.

Darwin, Australia

• I was recruited to this role to work on one of the largest digital transformation projects in the Northern Territory Government. The project goal was to provide simple, fast and clear public information through a.
• Overall responsibility for maintaining the integrity of NTG websites… Show more I was recruited to this role to work on one of the largest digital transformation projects in the Northern Territory Government. The.
• Overall responsibility for maintaining the integrity of NTG websites managed by the Strategic Communications and Engagement team
• Provide strategic advice on the most effective ways to develop, implement, maintain and evaluate internet communications to meet business objectives.
• Work with client agencies to develop and project manage the redevelopment of websites, including management of suppliers and service providers within NTG policies.
• Represent the CMB on inter-agency groups dealing with web services and ensure that NTG web policies are adopted.

Darwin

In my role at CDU I managed a project to transform a single bespoke business system that managed the point of sale, inventory and online sales and accounting functions. The result was the implementation of three different software as a service (SAAS) products in cloud infrastructure that were considered best of breed solutions out of the box. This solution.

Darwin, Australia

During my time in this role I managed the design and development of a bilingual website showcasing Tiwi art from across three art centres and two islands. This website incorporated an ecommerce store selling Indigenous artworks and fabrics. The store data was populated by a custom built API connecting the three databases to the single e-commerce store.

Darwin, Australia

Master'S Degree, Business Administration (Technology And Innovation)

Graduate Certificate In Digital Transformation, Information Technology

Digital Leadership Customer Experience Strategy and Design Digital Transformation Strategy and Governance Digital Transformation Enablers.

Bachelor’S Degree, Creative Arts & Industries In New Media Design (Web Design & Development)

Certificate Iv In Small Business Management, Small Business Management