Cambridge Spark is an education technology company that empowers organisations to achieve their business goals by equipping their workforce with critical Data & AI skills. Through our innovative professional education and patented platform, [EDUKATE.AI](http://edukate.ai/), we accelerate digital transformation, advance careers, and close the digital skills gap. We enable corporate and government organisations to make precise decisions, optimise workflows, and drive more ROI. Our impact is proven, having generated over £300m in confirmed value for clients like M&S, NHS, BBC, Lloyds Banking Group, and easyJet.Key responsibilities include:• Support with eligibility professional discussions • Formative and summative assessments against the Knowledge, Skills and Behaviours (KSB's) of the Apprenticeship Standard• Support learners with developing and producing high quality portfolio of projects• Support learners to prepare for the Apprenticeship End Point Assessment• Provide Ad-hoc technical support and check-in sessions• Attend weekly, ad-hoc 1:1 and group mentoring sessions• Support with Line manager input and the final employer reference• Prepare the learner to enter into Gateway • Provide regular feedback and updates on learner progress to the Learner Success Team • Support the Faculty team with content development and learner support tickets• Provide general advice and guidance to all learners • Act as a support point of contact for learners with portfolio queries • To safeguard children and vulnerable adults from harm and to report concerns in accordance with the Cambridge Spark process• To develop good relationships and encourage equality of opportunity between different groups• Provide regular updates on learner progress during team meetings• To support with any ad-hoc duties or requests that may be reasonably required to successfully carry out the role or to support the business

Deliver quality teaching and learning for the Data Technician and Data Analyst apprenticeship standards, inclusive of Functional Skills. Develop resources to support the remote delivery including schemes of work and lesson plans, embedding educational technology.Effectively maintain a caseload of learners; coach and mentor them through their apprenticeship, assess work, compile their portfolio of evidence, and prepare them for End Point Assessment.Meet KPIs set for starts, progress, timely achievers, and leavers in line with profit contribution, compliance, and quality targets.Individualise learning plans to meet the needs of employers to ensure learners develop new knowledge, skills, and behaviours which positively impact all parties. Identify and provide additional learning support to learners, where required. Extra responsibility to encourage the use of digital tools, share knowledge and best practice with colleagues to help inspire. Deliver in-house Microsoft Educator training and emerging technologies 'Use of AI in the Classroom'.

Responsible for providing a range of technical & software-driven, data analytics training courses. Modules include:• Programming for Data Analytics (using Python and R languages)• Principles of Data Management Infrastructure• Advanced Data Representation and Manipulation for IT• Statistical Analysis of Data Sets• Data Analysis Tools (including MapReduce, AWS Redshift, Power BI, Tableau, Google Data Studio)• Data Science (including data mining, web scraping and sentiment analysis) Taking ownership of training, documentation and implementation of new courses and existing courses both independently and working with the wider team. Keeping records of attendance, as well as liaising with accounts for invoicing and revenue purposes.Develop the Learning & Development function within the organisation.

Extra responsibility taken to maximise the impact of digital solutions across the training provision.Working with others to develop ways to promote our elearning portfolio (OneFile), communicate hints and tips, plan and deliver virtual technical training and drop-in sessions, and create infographics and guides in order to maximise the use of digital learning tools.

Plan and deliver training programmes and workshops using virtual, blended, and 121 methods, carry out assessments and quality assurance for apprenticeship qualifications such as: • Digital Learning Design• Business Administration• Social Media for Business• Digital Application Support• IT User Skills• Marketing• Digital Marketing• Customer Service• RetailMake informed judgements regarding the practice of and decisions made by the assessment team to maintain standards and awarding body satisfaction.Carry out live observations of assessment and use coaching and mentoring techniques to support the development of the assessment team. Chair and minute standardisation and qualification specific assessor meetings. Maintain own continuous professional development and keep up to date with current trends.

Work closely with employers, managers, and learners to ensure engagement and successful completion of all parts of the apprenticeship framework, including Essential Skills.Focus on supporting and assessing learners working towards their vocational qualifications mentioned previously, and help them to meet the required occupational and course standards.Observe and assess learners in the workplace, mark learner work, and examine portfolios of evidence, adapting assessment methods and communication styles as needed.Meet with learners to provide feedback and guidance, Keep a record of progress reviews and sign off the qualification when all requirements are met.Participate in team meetings, standardisation activities, and contribute to quality assurance processes.Ensure caseloads are managed and consistently maintain targets of 40 learners by supporting the business development, sales, and marketing teams.

As Admin Manager, responsibilities included ensuring payroll is processed accurately and on time, reviewing and thoroughly checking all data before it is sent off, processing payroll amendments (if needed), handling payroll queries and resolving issues at hand, and inputting new starters, leavers, sickness and absences on the system. Ensuring banking procedures are followed correctly, fulfilling H&S checks and audits, completing filing and administration duties, ordering stationery and consumables, ensuring till routines are being adhered to and following up when necessary, as well as processing damages and writing off stock and leading stocktake, ensuring actions were being taken to prevent shrinkage.As Kidswear Floor Manager, responsibilities included managing the day-to-day running of the floor and ensuring excellent customer service, planning daily and weekly rotas, as well as holidays, ensuring company policies are followed and holding discussions with staff members (when needed), identifying training and coaching needs for the team's development, implementing sales activities and department moves to visual guidelines, and working with store reports and garments to maximise sales. Accepting deliveries, processing and clearing them effectively, advanced till operation, ensuring perfect closing at the end of the night, ready for the next trading day, administrative duties such as banking, safe counts, floating and cashing up tills, leading by example and working as a team to achieve and exceed store goals.

Responsibilities included providing excellent customer service, completing visual merchandising activities and implementing graphics, supporting the store manager, helping with weekly sales goals for the store and finalising relevant paperwork, and managing the store on the manager's days off. Cash handling, processing deliveries, cashing up floats and banking, tidying and replenishing the store as necessary, partaking in stocktake activities, as well as advanced till operation. Implementing and merchandising sales, taking part in conference calls to represent the store, striving to deliver sales targets, motivating and training new and existing staff, following safe practices when ear piercing, involvement in floor walks and decision making, ensuring the back-of-house was as organised as the shop floor, planning daily rotas and ensuring all sections are covered and all jobs are completed, as well as having a great product and company knowledge.

Responsibilities included providing excellent customer service, tidying and replenishing the store, and advanced till operation and cash office duties (including floating the tills, cashing up, banking, paperwork, safe counting, and change ordering). Manning the tills and the fitting rooms as well as processing deliveries.