• Supervised a team of 3 in daily operations for paid and volunteer recruitment• Facilitated on-site staff/volunteer training and improved existing processes and procedures to increase efficiency with end-to-end recruitment• Assisted HR Manager with generalist HR duties including staff grievances, performance management and employee on-boarding• Actioned high volume recruitment from sourcing, screening, interviews and contracts

• Redesigned and enhanced the volunteer program through planning, implementation and evaluation of policies, procedures, and practices to align with LDH and Volunteering Victoria’s National Standards • Designed strategic plans to suit KPIs and objectives of the organization and cause• Grew the program from 8 to 250 active volunteers and 5 to 30 volunteer roles - providing support and assistance to all internal departments throughout the organization• Expanded Volunteer Program from one to all LDH locations• Designed and implemented a revenue scheme for Volunteer Resources• Planned and introduced a monthly volunteer newsletter to increase transparency and engagement • Created the first Reward and Recognition program for volunteers - including celebrating National Volunteer Week for the first time in 2017• Implemented processes to enforce accountability through regular training, feedback and performance management • Presented at leadership forums, educational institutions and events

• Recruited, inducted, trained and rostered all volunteers• Coordinated work experience and corporate volunteer program• Presenting to key internal and external stakeholders • Developed and implemented goals and objectives for the volunteer program which reflected the mission of the organization

• Received basic and advanced Behavioural Modification Training • Identifying and reporting animal behaviour• General husbandry and handling of animals including cleaning and feeding• Enrichment program, exercising and grooming of dogs• Answering attendant calls for lost, found and adoption animals• Liaising with the general public and council officers

• Taught French, Economics, and Mathematics• Implemented course plans to meet academic, intellectual and social needs of students• Completed student evaluation and reports• Supervised various grades in Primary School and High School

• Planned and organized a festival• Worked closely with key stakeholders in multiple businesses• Organized the venue, managed staff members, managed budget and negotiated the type/cost of services