Medical health insurance for Pets. P&C licensed in all 50 US states.

Responsible for customer engagement and POS system transactions including cash register balancing. Manage overall merchandise purchases, sales, stocking and store maintenance. Duties include scheduling appointments, assisting customers in billing and order fulfillment. Consistently exceed sales goals.

Managed team of employees responsible for customer engagement, order fulfillment and product education. Responsible for sales, scheduling, payroll, bookkeeping, Human Resources and overall store appearance. Consistently exceeded sales goals for store.

Managed sales and member services for Sammamish Club. Sold fitness memberships and personal training services to new and existing members. Sales process included cold calls, member and community outreach, sales tours of the facility, personal training and fitness presentations. Assist with membership issues, clearing up past due accounts, and member services.

Sold label, barcode, and RFID software with direct and value added sales techniques. Responsible for finding new and existing customers solutions by matching them with the appropriate software editions based on their needs. Supported Seagull’s reseller channel partners and distributors by providing product quotes and detailed product information. Assisted and distributed all incoming sales calls and emails. Worked with Microsoft Dynamics CRM, Microsoft Dynamics AX, Excel, and Word.

Managed overall operations and member services for fitness facility including creation of weekly employee schedule, hiring, training, and supervision of front desk, childcare and janitorial staff. Managed employee payroll, supplies budget, and product ordering. Assisted members with resolving membership and training issues, clearing up past due accounts, and member service issues. Delivered on monthly operational goals.

Lead teacher for a class size of 8-16, 4 year olds. I organized my own lesson plans, and taught all activities including art, writing, reading, and math. I love working with children and am very good with them.

First I was Front Desk Receptionist June 2009 to October 2010. I was responsible for managing the Front Desk area which included taking member payments, making smoothies, and handling all account/membership problems. In October 2010 I was promoted to the sales team. Where I was responsible for selling memberships and personal training to new and existing members. Sales process included cold calls, member and community outreach, sales tours, personal training and fitness presentations. Assisted with membership issues, clearing up past due accounts, and member services.

Responsible for creating schedules, training, and supervising front desk, and childcare staff. Additionally, sold personal training packages and resolved membership issues. Handled and distributed all phone calls, and managed membership and training appointments. Promoted to Sales/Membership Counselor at Issaquah Facility.

Front Desk Assistant Manager as well as Kid’s Club Coordinator. Responsible for selling memberships, collecting member payments, scheduling personal training appointments, cleaning equipment and making protein smoothies while providing excellent customer service.

Front Desk Receptionist responsible for selling memberships, collecting member payments, scheduling personal training appointments, cleaning as needed while providing excellent customer service to AllStar Fitness members.