Mel Lacelle Email & Phone Number

Langford, Bc, Ca

Canada

Victoria, British Columbia, Canada

- Demonstrated strong organizational leadership skills to effectively manage time, resources, and financial data, resulting in the successful completion of government contract projects within established deadlines.- Received recognition from the Canadian Coast Guards for outstanding contributions to ocean protection initiatives.- Collaborate actively with First Nations communities to safeguard marine environments, utilizing remote monitoring technology to track and report on vessels of concern.- Revamped product build guides using Canvas to create visually engaging Engineering in-house production manuals, enhancing usability and efficiency.- Excel in dynamic work environments that require seamless transition between administrative office tasks and hands-on fieldwork to achieve optimal results.- Implemented standardized environmental practices throughout the office, successfully achieving Green Business Certifications and RoHS compliance.

Guelph, Ontario, Canada

- Completed comprehensive training in various departments, including letter carrier, sorting, and sales clerk, to develop a diverse skill set and enhance my understanding of Canada Post's operations.- Successfully adapted to working as a Sales Clerk in other regions, demonstrating my flexibility and willingness to support the organization in meeting its goals.- Worked full-time during the Covid-19 pandemic, filling in during staff shortages while maintaining a professional and courteous attitude towards customers, colleagues, and management.- Provided exceptional customer service, resolving inquiries and complaints in a timely and efficient manner.- Demonstrated strong communication skills, effectively conveying information and providing guidance to customers and colleagues.- Operated a range of equipment and machinery, including sorting machines, letter carrier vehicles, and point-of-sale systems.- Maintained a high level of accuracy and attention to detail, ensuring the timely and accurate processing of mail and parcels.- Displayed a strong work ethic, including reliability, punctuality, and a commitment to teamwork.Committed to upholding Canada Post's reputation for excellence and contributing to the organization's success.

Guelph, Ontario, Canada

-Demonstrated exceptional responsibility and reliability by independently opening the café at 5am, consistently ensuring all opening tasks were completed and the establishment was prepared for the morning rush.- Successfully managed various responsibilities during the opening shift, including inventory management, restocking supplies, setting up the espresso machine, and organizing the display of products and baked goods.- Maintained a positive and friendly attitude while interacting with customers, resulting in the development of strong relationships with regular patrons.- Took the initiative to remember customer preferences and orders, providing personalized service and ensuring a consistently satisfying experience for each customer.- Proactively sought feedback from customers, actively listening to their needs and preferences, and adjusting service accordingly to exceed expectations.- Leveraged strong visual merchandising skills to enhance the presentation of products and baked goods, effectively attracting customers and boosting sales.- Played an integral role as a valuable team member, consistently collaborating with colleagues to ensure smooth operations and exceptional customer service.

Burlington, Ontario, Canada

- Proficient in planning, coordinating, and executing successful events, ensuring seamless logistics and a positive attendee experience.- Skilled in performing various administrative tasks, such as scheduling, data entry, file management, and correspondence.- Traveled across the province to organize and manage events, including booths at festivals, skate demos, and autograph signings featuring renowned skateboarders.- Strong verbal and written communication skills, enabling effective collaboration with team members, clients, and event participants.- Took responsibility for planning and organizing these events, ensuring all logistics, scheduling, and coordination were executed seamlessly.- Acted as the on-site coordinator during events, overseeing setup, managing event flow, and ensuring a positive experience for attendees and participants.- Able to thrive in dynamic environments, remaining flexible and open to new tasks and challenges.

Guelph, Ontario, Canada

Accounting:- Managed and maintained organized financial documentation, ensuring accessibility and audit readiness.Assisted in maintaining financial records and performing daily accounting tasks, ensuring accuracy and compliance with regulations.- Conducted account reconciliations, identifying discrepancies and taking necessary corrective actions.Supported administrative tasks, such as data entry, filing, and maintaining office supplies inventory.Receptionist: - Managed a multi-line phone system, answering calls promptly and professionally.- Greeted visitors, providing a welcoming and friendly environment.- Directed incoming calls to the appropriate departments or individuals, ensuring effective communication flow.

Bachelor Of Business Administration - Bba, Sustainability Studies

Activities and Societies: - Selected as Cohort Representative for the Royal Roads BBA in Innovation and Sustainability program.

Bachelor Of Business Administration - Bba, Marketing