•Directed the technical administration and oversight of 74 servers and network equipment spread throughout 14 locations across the USA, including new installs, upgrading and virtualization of existing servers. •Responsible for the operational excellence of the IT infrastructure. •Oversaw systems management services, including server, database and infrastructure services. •Managed telcom services including all adds, moves, changes and voice mail systems. •Directed the purchase, installation, and implementation of new computer hardware and software through systems life cycle. •Managed and set priorities for the design, maintenance, development and evaluation of all infrastructure systems, including LANs, WANs, internet, intranet, security, wireless implementations, and so on. •Developed and established disaster recovery procedures and business continuity planning for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human interference.

Directed IT and systems operations of a $1.1 billion company overseeing the network engineering, desktop support, quality assurance, documentation, telecommunications, and production operations.