Melodie Melenchon Email & Phone Number

Paterna, Valencian Community, Spain

Sales Development and Support: creation of new proposals, creation of sales orders and purchase orders, HubSpot Sales,integrated CRM, conduct market investigation, prepare market research report – competitor and potential customer study, prospecting, lead generation. Contact with prospective clients to understand needs and find the right testing solutions. Participate in industry related events. B2B sales.Logistics management: soliciting transport services, coordination between transportation and final client. Data administration, translation, management of government programs, accounts payable, invoicing.

Valencia, Spain

Led, collaborated and followed-up on deliverables with clients and key team members throughout the entire value stream map, incl. nurturing, and enhancing the process to maximize workflow.Maintained 100% client satisfaction by ensuring that all projects met quality and budget standards.Set sales targets to support the budget, revenue, and expenses for the fiscal year.Established sales targets to support budget, revenue and expenses for the fiscal year.Expanded client portfolio to fulfill business capacity while leading managers to work cross-functionally with software and marketing teams through client targeting. Reduced costs and improved inventory efficiency by 75% within six months by identifying needs that were successfully addressed by projects.Implemented new diverse programs to unite community and promote team involvement.Project management in a matrix environment with cross-functional teams to establish initiatives. Created, managed, maintained an updated multi-departmental database.Advised upper management in marketing, technology, and design such as SaaS platforms so all leadership staff are aligned with processes.Prioritized and delegated tasks to related areas to collaborate on process improvement and to execute daily operations,Onboarding for staff and clients - collection of required documents, introduction to vision and company, training.Liaison between stakeholders, key account businesses. Market investigation for new business development.Negotiation with suppliers.Revised and created new protocols and procedures for various projects to enhance workflow productivity and optimization.

Valencia, Spain

Created original, individualized lesson plans and materials for clients to increase passing rate. Designed and mounted various courses and programs such as summer camp, test preparation courses to meet customer demands.Developed digital online strategies to ease accessibility for customers such as Zoom and Google Meet, online classes and classrooms.Maintained high retention and re-enrollment rates through tactful nurturing of client relationships, B2B and B2C. Gaining customer trust to help them overcome personal challenges and refine their abilities.Performed daily routines: scheduling, selling and upselling of products, POS transactions, CRM management, Excel spreadsheets for fluid communication of data to analyze.Collaborated with teammates to share ideas, tips and recommendations.

Valencia, Spain

Created original, individualized lesson plans and materials for clients to increase passing rate. Designed and mounted various courses and programs such as summer camp, test preparation courses to meet customer demands.Developed digital online strategies to ease accessibility for customers such as Zoom and Google Meet, online classes and classrooms.Maintained high retention and re-enrollment rates through tactful nurturing of client relationships, B2B and B2C. Earned customer trust to help them overcome personal challenges and refine their abilities.Performed daily routines: scheduling, selling and upselling of products, POS transactions, CRM management, Excel spreadsheets for fluid communication of data to analyze.Collaborated with teammates to share ideas, tips and recommendations.

St. Johns, Florida, Usa

Built positive rapport with clients and suppliers through active listening and clear communication.Control of customer and supplier production processes.Created, in one year, a potential clientele portfolio, maintained a return rate of 80%..Networked B2C to build clientele through word-of-mouth, recommendations, and promotions.Awarded top sales in services and products for five consecutive years.Managed social media content, presence, online marketing campaigns, newsletters, blog, SEO, website enhancement and basic coding.Carried out payroll duties and advised employees on basic human resources topics.Improved workflow, enhanced flexibility, and improved systems operations.Managed state and local compliance laws for organization and staff, payroll.Mentor & onboarding.Performed daily operations: scheduling, POS transactions, CRM management.

Ponte Vedra, Fl, Usa

Built positive rapport with clients and suppliers through active listening and clear communication.Control of customer and supplier production processes.Created, in one year, a potential clientele portfolio, maintained a return rate of 80%..Networked B2C to build clientele through word-of-mouth, recommendations, and promotions.Awarded top sales in services and products for five consecutive years.Managed social media content, presence, online marketing campaigns, newsletters, blog, SEO, website enhancement and basic coding.Carried out payroll duties and advised employees on basic human resources topics.Improved workflow, enhanced flexibility, and improved systems operations.Managed state and local compliance laws for organization and staff, payroll.Mentor & onboarding.Performed daily operations: scheduling, POS transactions, CRM management.

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies

Tefl Certification, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Permanent Cosmetics/Makeup And Tattooing

Cosmetology, Cosmetology/Cosmetologist, General

Bachelor'S Degree, International Relations And Affairs